Technical Business Analyst

at  Nib Health Funds

Let’s talk about who we are
The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value. nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.
We’re looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We’re committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.
Let’s talk about diversity, equity and inclusion
We embrace a flexible working environment and welcome candidates that reflect the diversity of the communities in which we operate. We actively encourage Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ as well as culturally diverse community members to apply for open roles.
nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertise in an alternative format, please contact us at nibemployment@nib.com.au.
Let’s talk about this role
As a Technical Business Analyst, you will be responsible for confirming and analysing business users’ requirements, developing the criteria which will form the basis for the assessment, and identifying appropriate solutions using your problem-solving abilities.

Some other key responsibilities of the role include:

• Acting as a liaison between the AI, Machine Learning and Data Science squad and the broader IT Department as well as other business departments and vendors.
• Determining solutions to business problems by analysing, assessing and documenting business requirements, business process improvements, benefits, issues, risks, financial implications and interdependencies.
• Actively engaging with key stakeholders in clearly documenting, base lining and tracking requirements through to implementation.
• Supporting continuous improvement in technology and processes inside the team, ensuring the technological undertaking is aligned to business needs and goals.
• Communicating complex ideas in a way that’s easy to understand to a range of audiences with varying levels of technical background.

Let’s talk about you
With a minimum of 1-2 years’ experience in IT business analysis in large or complex environments, other skills and experience that will set you up for success include:
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Strong understanding of the solution development lifecycle including agile work practices.

• Ability to work autonomously combined with excellent organisation skills.
• Ability to conduct large group workshops and present to all levels of the organisation.
• Proven analytical, evaluative, and problem-solving abilities.
• A broad enterprise-wide view and understanding of business processes and drivers having significant work experience within large-medium size business corporations.
• Excellent customer service and relationship building skills.
• Previous experience with data analysis, data science and machine learning techniques is desirable.
• Familiarity with data visualisation and techniques to effectively communicate findings to stakeholders

At nib, we recognise that some people may only apply when their education, skills and/or experiences are identical to what an employer is looking for in a candidate. We’re always on the lookout for curious individuals who will add to the culture at nib Group – so if this role resonates with you, please apply!
Let’s talk about working at nib
Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play) include:

• Generous discounts on nib health and travel insurance products including 50% discount on employee health insurance
• The opportunity to give back to the community through paid leave for volunteering through nib Foundation
• Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts
• Access to our employee share plans, short-term incentive program and life and salary continuance insurance benefits
• Benefits to support our diverse workforce with 18 weeks paid parental leave for all new parents regardless of carer status, 5 days paid cultural leave for First Nations peoples and 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print
All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.
We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work

• Acting as a liaison between the AI, Machine Learning and Data Science squad and the broader IT Department as well as other business departments and vendors.
• Determining solutions to business problems by analysing, assessing and documenting business requirements, business process improvements, benefits, issues, risks, financial implications and interdependencies.
• Actively engaging with key stakeholders in clearly documenting, base lining and tracking requirements through to implementation.
• Supporting continuous improvement in technology and processes inside the team, ensuring the technological undertaking is aligned to business needs and goals.
• Communicating complex ideas in a way that’s easy to understand to a range of audiences with varying levels of technical background