Technical Business Analyst, NSW, 6 Months

at  Infopeople

KEY ACCOUNTABILITIES

• Review and analyse business intentions, services, processes and information needs to identify and document changes for business solutions and enhancements
• Consult and negotiate with diverse stakeholders including vendors and driving outcomes.
• Engage with stakeholders to define, analyse and document business and customer intentions, services, processes and information needs to develop a business case to support a solid design and solution for delivery of the project.
• Manage deliverables independently against rapidly shifting priorities to respond to internal and external demands.
• Undertake discovery work with stakeholders such as current and future state analysis (customer, business and technology) to identify gaps and challenges with the current service delivery.
• Contribute to customer insights reports and journey maps as well as solution design deliverables with the Project Team, including analysis of options.
• Contribute to Business Case development, including defining, analysing and documenting detailed requirements.
• Develop strategies for the continuous monitoring, evaluation and improvement of all aspects of business analysis work using relevant frameworks.
• Manage and develop stakeholder relationships through effective communication, negotiation and risks/issues management to define business requirements and trends to enable informed business decisions and service level improvements
• Lead the articulation of business requirements and facilitation of business and system solutions.
• Contribute to the development of project plans (e.g. implementation plans, requirement gathering, specifications, change management, user acceptance testing, training) to facilitate the successful achievement of business initiatives and strategic goals.
• Provide plain language advice on technical issues to non-technical audiences

Please refer the Job description for details