Technical Consultant, Business Applications - Sage Intacct Implementation

at  Aprio

Work with a nationally ranked CPA and advisory firm that is passionate for what’s next. Aprio has 22 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
Join Aprio’s Managed Services team and you will help clients maximize their opportunities. Aprio, LLP is a progressive, fast-growing firm looking for a Technical Consultant to join their dynamic team.
As a Technical Consultant within our Sage Intacct practice, your primary focus will be collaborating directly with clients to implement Sage Intacct cloud accounting software, ensuring high customer satisfaction and successful adoption of the system. In this capacity, you will cultivate deep expertise in Sage Intacct, positioning yourself as a trusted advisor to restaurant groups seeking to enhance their financial and accounting performance through modernization.
Key responsibilities for this role encompass a range of tasks, including multitasking, defining solutions, loading data, and hands-on configuration of the software. Additionally, you will be responsible for delivering training sessions to clients, addressing support issues promptly, constructing reports and dashboards, and contributing to the enhancement of our professional services delivery processes and tools.
Prior work experience in accounting is a requirement for this position. Previous experience with Sage Intacct is not required, but experience in restaurant/hospitality accounting and industry-specific software applications (Restaurant365, Compeat, etc.) would be a huge plus!

QUALIFICATIONS:

• Bachelor’s degree in accounting, finance, or MIS
• CPA, CMA, or PMP certification is preferred
• Two (2) + years’ experience in one or more of the following areas: Consulting and implementing Sage Intacct, Restaurant365, NetSuite, Acumatica, or similar SaaS financial applications for multiple clients
• Full-cycle accounting experience with financial close responsibility in the restaurant/hospitality industry
• Client Accounting Services (CAS) role in a CPA firm or restaurant accounting firm
• In-depth understanding of accounting standards, general ledger/subledger concepts, and financial close procedures
• Advanced proficiency with Excel (pivot tables, VLOOKUP’s, macros, etc.) for efficient data mapping, integration, and migration of customer data
• Ability to work effectively and professionally with employees at all levels of a client’s organization, including executive leadership
• Self-motivated with excellent organization, communication, and collaboration skills
• Excellent attention to detail, written and verbal communication, and high personal quality expectations
• Ability to successfully multi-task across projects, customers, and internal activities
• Highly enthusiastic, proactive, positive-minded, customer-focused, and service-oriented
• Ability to work collaboratively in a team environment
  The salary range for this opportunity is stated above. As such, an actual salary may fall closer to one or the other end of the range, and in certain circumstances, may wind up being outside of the listed salary range.

• Configure and implement Sage Intacct accounting software, following our prescriptive implementation methodology resulting in in-scope/on-budget/on-time delivery, high customer satisfaction, and successful customer adoption
• Consult with clients to analyze, define, and document accounting workflows and functional requirements for the implemented solution
• Develop and maintain expertise in Sage Intacct features and functionality applicable to the restaurant and hospitality industry
• Perform accounting data conversions from various accounting systems (i.e. QuickBooks) to include data cleansing, data mapping, translations, validation, testing, and review
• Design and build restaurant industry specific key performance indicators, reports, and dashboards
• Conduct training for client end-users at all levels of the client organization
• Respond to client technical support issues and own the successful resolution of support tickets
• Work in a team-oriented environment and collaborate with Senior Consultants and practice leadership to ensure successful project delivery
• Deliver prompt, concise, and friendly communication to build trust and long-term relationships with clients
• Provide exceptional customer service to client personnel and internal team
• Work with clients to understand business and back office requirements.
• Define service scope (statement of work) and corresponding labor estimates to complete assignments.
• Demonstrates ability to estimate and manage work assignments to budget.
• Provide lead technical support in business development opportunities.
• Assist in research of new technologies and trends that might impact our clients and make appropriate recommendations.
• Team leadership, direction, and engagement supervision of Consultants.
• Assist client with compliance areas associated with back office service
• Manage assigned client service engagements
• Execute assigned tasks relating to the client’s back office services or as assigned by the Consulting Manager
• Communicate advice and answer questions of client staff relating to client’s back office services
• Provide training or assistance to client staff relating to client’s back office services
• Perform emergency on-site or remote support as needed as requested by client or other consultants when urgent issues arise.
• Pursue advancement in technical back office service capabilities as well as advancement in “soft skill” competencies
• Mentor other consultants and assist them with client management