Technical Coordinator, Transfer Agency

at  Northern Trust Corp

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/Department:
The Transfer Agency department provides a third party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. Transfer Agency is a growing department based over 4 locations Limerick, Dublin, India and Pune. It’s a fast paced environment offering all partners excellent opportunities to grow their careers.
The Registration Team is responsible for creating new investment records and maintaining existing Client, Investor and Agent records according to regulatory, compliance and operational requirements. The partner will report directly to the Registration Team Leader, they will be responsible for an assigned suite of clients where the below responsibilities are carried out within strict regulations and guidelines. The partner will also be required to support more junior member of the team and be comfortable checking and validating others work. The partner will need to be able to identify optimisation opportunities as well as follow through with implementing these.

The key responsibilities of the role include:

• Day to day processing work, quality checks and assurance
• Overseeing the processing quality and timeliness in Bangalore, seeking appropriate information from local management there where required
• Escalation point for unresolved issues to the India TA team
• Daily client reporting in relation to outstanding registration requirements
• Workflow queue management and analysis
• Achievement of monthly KPIs
• Procedure maintenance following the change control process
• Compliance with regulations and attainment of client specific processing requirements
• To work with the team, internal departments and group projects area on any allocated projects.
• Ensure that appropriate segregation of duties controls are in place at all times

Skills/ Qualifications:

The successful candidate will benefit from having:

• Previous experience in the Financial Services industry
• Understanding of Anti-Money Laundering regulations and the current regulatory environment
• Proactive in terms of identifying opportunities to make improvements and implement same.
• Ability to work on own initiative
• Customer Service experience
• Strong Attention to detail and time management skills

Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com
.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater

• Day to day processing work, quality checks and assurance
• Overseeing the processing quality and timeliness in Bangalore, seeking appropriate information from local management there where required
• Escalation point for unresolved issues to the India TA team
• Daily client reporting in relation to outstanding registration requirements
• Workflow queue management and analysis
• Achievement of monthly KPIs
• Procedure maintenance following the change control process
• Compliance with regulations and attainment of client specific processing requirements
• To work with the team, internal departments and group projects area on any allocated projects.
• Ensure that appropriate segregation of duties controls are in place at all time