Technical Developer (Products)

at  CITB

SPECIAL CONDITIONS/OTHER REQUIREMENTS:

• UK travel and occasional overnight stays as required
• Flexible approach to working hours where the business requires
• Willingness to work across different product areas based on business need

The Technical Developer is responsible for developing and maintaining products or contents within a specific area of expertise. This expertise may be applied to any product within CITB’s portfolio. The role holder will use their expertise to support development of new and existing products, to ensure they meet the requirements of CITB’s strategic objectives and the needs of the industry.
Key responsibilities and accountabilities:

1.Product Development

• Project Management of Training Model new product developments in conjunction with internal and external stakeholders.
• Develop concepts to enhance the existing products.
• Manage API (Application Programming Interface) between CITB and customers systems, utilising technical third-party expertise when appropriate.
• Appraise the current processes and drive efficiencies through the Training Model Product.
• Provide technical support on high level queries and escalated grant issues.

2.Stakeholder Engagement

• Accurate and timely production of reports for management and committees both internal and external as required.
• Attend CITB working parties, committees and relevant external meetings.
• Develop and maintain effective communications and working relationships with the team, CITB and other associated groups and bodies

3.Technical Expertise

• Act as a focal point for their expertise within CITB, this may also include other product areas of the business as required – Please see individual role profiles for details
• API development.
• Process and system improvements.
• Keep abreast of all relevant developments in legislation, technology and practice in the subject matter.
• Make decisions based on your knowledge of subject area supporting new and existing product development.
• Act as a conduit between the project/CITB teams and the Product development teams/SSCL.
• Data analysis.
• Analyse and report on technical/product issues.
• Produce models for new and existing process.
• Hold requirements elicitation workshops and document project requirements effectively.

4.Decision Making and Business Impact

• This role directly impacts the delivery of existing and new CITB products and the achievement of CITB’s key strategic objectives and offer to industry:
• Be the main decision maker for the technical product direction in your subject matter in collaboration with Product Owner
• Advise using technical expertise on how products are developed and improved