Technical Implementation Consultant (R-15925)

at  Dun Bradstreet

WHY WE WORK AT DUN & BRADSTREET

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.
The Technical Implementation Consultant guides the customer through the implementation of D&B integrated products and D&B connectors. The role does not involve hands-on technical development but requires strong technical knowledge and mentoring skills to support the customers’ technical resources by providing best practice advice and issue resolution during the customer’s implementation phase.
The Technical Implementation Consultant manages each implementation as a small project individually, or as resource in part of larger projects. They will work closely with internal stakeholders to maintain high level of knowledge in the integrated and connector products. The aim of a Technical Implementation Consultant is to ensure customer satisfaction by making sure that customer starts realizing value with their contracted products efficiently running in their live setups.
Possible locations for this role are Helsinki, Søborg, Oslo or Stockholm.

EXPERIENCE

• Experience in project work, consulting/leading and/or project management
• 1– 3 years’ experience in a direct customer facing role
• Experience in software development, infrastructure, and/or IT support
• Experience working with integrated products and/or integration platforms
• Experience developing/configuring CRMs, such as Salesforce, MS Dynamics, SAP
• Knowledge of technologies, frameworks and databases, such as JSON, SOAP, REST, .NET, XML, SQL, Java
• Educational background; Qualification (preferably a degree) in Computer Science, Business Information Technology, or similar technical discipline

SKILLS

• Customer-centric, especially working with multiple simultaneous customer assignments
• Project management and consulting
• Ability to simplify technical issues, and teach and guide others with their technical development, especially around integrated products/services
• A demonstrable understanding of global databases in a business environment
• Understanding of D&B data and solutions is a plus
• Self-learner and able to work with minimum supervision
• Strong sense of ownership and quality
• Excellent technical problem-solving skills
• Able to communicate at all levels of business
• Adaptable and flexible to a changing environment
• Strong commercial awareness and able to sell value
• Excellent written and spoken English skills, fluency in another language is an advantage

Please refer the Job description for details