Technical & Injury Management Specialist

at  EML Group

Technical & Injury Management Specialist
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

• Providing technical support to claims teams about the claims management process in line with the applicable legislation
• Reviewing and providing feedback about current claims management practices and procedures ensuring emerging trends are identified and managed
• Develop and implement injury management strategies including leveraging relevant resources required in managing claim scenarios
• Provide specialist Injury Management coaching and one on one support to team members regarding claims management strategy and treatment approvals
• In conjunction with the Team Leader identify, develop and implement effective strategies to support the achievement of key performance and remuneration measures
• Building and maintaining strong collaborative relationships with internal and external stakeholders