Technical Learning Manager/Senior Consultant

at  BMO Financial Group

100 King Street West Toronto Ontario,M5X 1A1
Designs and develops learning solutions that help advance performance and drive business impact. Applies instructional design expertise to create and curate technical learning solutions that achieve measurable improvements to individual and group performance, development, and/or productivity and business results. Works on a variety of learning projects, initiatives, and platforms/mediums to support of the execution of learning strategies.

Key Responsibilities:

• Builds and coordinates technical learning solutions, curriculums, and events to drive upskilling in technical domains.
• Develops multimedia learning content, instructional materials, and learning support resources across learning channels (instructor led training, informal learning, self directed learning).
• Creates engaging learning materials, catering to various learning styles and levels of technical expertise.
• Collects and analyzes data to quantify the learning impact and measures of learning effectiveness.
• Contributes to continuous improvement of learning solutions, strategies, and processes to ensure relevancy and accuracy.
• Supports learning audiences and stakeholders before, during, and after learning/training delivery.
• Collaborates with technical and business partners to understand learning needs and creates learning solutions based on assessment of technical knowledge levels.
• Supports the design, development, and management of effective learning and performance-focused solutions (e.g., assesses client needs, develops the learning strategy, designs program, and identifies delivery methods and methodology).
• Ensures the delivery of learning strategies, courses and programs to leaders and employees to enable them to meet performance objectives related to enterprise and business/group goals; facilitates learning courses and programs.
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications.
• Broader work or accountabilities may be assigned as needed.
• This is an individual contributor role.

QUALIFICATIONS:

• Typically between 2-7 years of relevant experience and education in the related field of study or an equivalent combination of education and experience.
• Experience in developing, delivering, and/or facilitating technical learning/training solutions for technical/ business professionals based on instructional design best practices.
• Familiarity with cloud platforms (AWS/Azure), artificial Intelligence/machine Learning, emerging technologies, or technical domains is preferred.
• Understanding of learning management system (LMS) is preferred.
• Knowledge of adult learning theory, neuroscience of learning, multimedia design, eLearning, or authoring tools is preferred.
• Ability to take technical information and distill it to key messages that make sense for the audience.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Experience in learning design and facilitation - In-depth.
• Attention to detail with a focus on execution – In-depth.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem-solving skills - In-depth.

• Builds and coordinates technical learning solutions, curriculums, and events to drive upskilling in technical domains.
• Develops multimedia learning content, instructional materials, and learning support resources across learning channels (instructor led training, informal learning, self directed learning).
• Creates engaging learning materials, catering to various learning styles and levels of technical expertise.
• Collects and analyzes data to quantify the learning impact and measures of learning effectiveness.
• Contributes to continuous improvement of learning solutions, strategies, and processes to ensure relevancy and accuracy.
• Supports learning audiences and stakeholders before, during, and after learning/training delivery.
• Collaborates with technical and business partners to understand learning needs and creates learning solutions based on assessment of technical knowledge levels.
• Supports the design, development, and management of effective learning and performance-focused solutions (e.g., assesses client needs, develops the learning strategy, designs program, and identifies delivery methods and methodology).
• Ensures the delivery of learning strategies, courses and programs to leaders and employees to enable them to meet performance objectives related to enterprise and business/group goals; facilitates learning courses and programs.
• Supports the development of tailored messaging, which may include writing, editing, and distributing communications.
• Broader work or accountabilities may be assigned as needed.
• This is an individual contributor role