Technical Manager – Connected Manufacturing and Production

at  GSMA

Department: Technology
Team: Foundry and Communities
Location: London - Hybrid
Position type: Short-term contractor
Reporting to: Technical Director
About the GSMA
The GSMA,
www.gsma.com
, is a global mobile operator-led organisation unifying the mobile ecosystem to discover, develop and deliver innovation foundational to positive business environments and societal change. Our vision is to unlock the full power of connectivity so that people, industry, and society thrive. Representing mobile operators and organisations across the mobile ecosystem and adjacent industries, the GSMA delivers for its members across three broad pillars: Industry Services and Solutions, Connectivity for Good, and Outreach:
Industry Services and Solutions underpins the technology and interoperability that make mobile work. Via our projects, working groups, data, research and promotional activities we facilitate the industry’s focus on areas such as 5G, Mobile IoT, fraud and security. And our technical services offer data, resources and tools to enable even more efficient and robust mobile experiences for users.
Connectivity for Good engages members, governments and civil society, to advance positive policy and spectrum outcomes, facilitate digital innovation to reduce inequalities in our world, and tackle todays’ biggest societal challenges such as digital inclusion, climate change and sustainability.
Outreach provides the world’s largest platform to convene the mobile ecosystem including the annual Mobile World Congress events in Barcelona,
www.mwcbarcelona.com
, Kigali, Las Vegas and Shanghai, and smaller M360 events series
www.mobile360series.com
.
Our three organisation values not only drive our culture – they shape how we work and interact inside and outside our global organisation: Passionately driven We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact; Insightful leaders We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance; Stronger together We support on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help each other.
About Technology
The GSMA Technology team is part of the Industry Services and Solutions pilar of the GSMA. Its is responsible for maintaining and evolving the technology processes that have underpinned the mobile industry for the past 30 years. The department also has the responsibility to support the creation and development of new products and services to support the industry’s growth it does this though a group of member communities that engage with industry leads to shape the future.
These communities either focus on a type of technology (e.g. IoT) or an adjacent industries (e.g. Finance) to move sector-specific innovations forward and help drive growth through collaboration with the wider ecosystem.
What the hiring manager says
“The Connected Manufacturing and Production vertical is a priority area for the GSMA right now. We are focused on connecting the benefits of mobile technologies for the industrial sector and this this is a fantastic opportunity to work with big brand organisations on leading edge technologies and influence the agenda at an international level.”
About the Role
Recent trends show the growing adoption of enabling technologies such as wireless networks, cloud, edge, AI and IoT across most sectors. Enterprises are facing new external pressures such as disruption of supply chains, rising energy costs, new working patterns and compliance with sustainability-related targets. Increasingly mobile and digital technologies are helping enterprises address these challenges.
As a Technical Manager – Connected Manufacturing and Production, you will be responsible for driving forward high profilehigh-profile collaborative projects with mobile network operators, manufacturers and the wider industrial ecosystem, and developing the GSMA’s reputation in this sector.
You will be responsible for:
-

Leading a high-profile activity workstream with a deliverable during 2024

• Working with a lead mobile operator and coordinating other contributing organisations to shape the activity.
• Oversee the format and structure of the output (e.g. a paper, presentation webinar, event presentation)
• Oversee the content development and manage the output quality.

• Run regular meetings as needed with contributing members

Being the primary internal contact point for GSMA events that carry Connected Manufacturing and Production content such as MWC Las Vegas. This includes:

• Engagement with Marketing
• Support content teams
• Supporting the Technical Director with the strategy and content development for MWC Barcelona 2025 and Hannover Messe.

This role may require some engagement with membership and sponsorship sales.
This role may also require some international travel to support events and meetings.
The successful candidate will report to a Technical Director.
About You
The successful candidate will demonstrate a growth mindset, resilience, proactivity, and a strong ability to act decisively and take responsibility
As Technical Manager – Connected Manufacturing and Production, you will also demonstrate:
-

Proven experience in taking ownership of and leading a project to conclusion.

• Examples of high-quality project outputs such as whitepapers, reports, or case studies.
• Excellent communication skills (writing, speaking & presenting) with ability to adapt to the needs of the different level of audiences
• Strong stakeholder engagement and management skills, with both internal and external stakeholders, across range of seniority and role types (technical, Business Development, PR, Marketing, Sales etc.).
• Your problem-solving skills contribute to a proactive approach, and you maintain composure under pressure.
• An outcome focused mindset
• Ability to absorb, analyse and simplify complex information
• Exposure to, or strong grasp of, business drivers for enterprise organisations.
• A good understanding of technology / digital transformation.
• Ability to work independently, whilst also to actively seek and value the expertise and ideas of others to create collaboration.
• Demonstrate the GSMA’s values and contribute to a positive work environment
• Proactive & creative in solving problems and removing impediments, and flexible and adaptable to changes

While not essential, the following will be beneficial:

• Experience in any of the following:
• mobile telecommunications
• industry 4.0/ digitalization of the manufacturing or industrial sector
• IoT
• Experience of working in international and matrix organisations

Contract type
Short term Contractor
Worker type
Contingent Worker
What We Offer
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
To learn more about the GSMA, visit our
career site
, our
LinkedIn
page and our
Twitter
page.
Being You at the GSMA
We are one of the most diverse companies you will ever come across, we care deeply about equality and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important so if you prefer to work flexi-time or a day from home, just ask. We’re keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The success of the GSMA year on year will continue to be contributed by people from all walks of life.
GSMA Values
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven
We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.
Insightful leaders
We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.
Stronger together
We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.
Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play.

Please refer the Job description for details