Technical Operations Lead

at  GSS UK Services Limited

What you’ll need

• Experience in leading an Engineering/SRE team
• Experienced Engineer able to program in Java (or a similar programming language), to a high standard
• Experience of Incident Management frameworks and evolving them
• Experienced in implementing SRE principles across an organisation, including adoption of SLI/SLO/SLAs
• Experience of AWS
• Experience of containerisation technology and orchestration platforms e.g. AWS EKS, Kubernetes
• You’re passionate about helping others and keen to roll up your sleeves and take ownership to drive company-wide impact
• Financial Services or similar regulated industry experience will be beneficia

This is a great opportunity to join GSS as it expands its operations. We seek a candidate with robust leadership abilities to enhance non-functional and operational aspects, including availability, performance, efficiency, monitoring, and incident response.
What you’ll do

Key responsibilities in this role will include (but not be limited to):

• Hands on experience with to lead/guiding a team of operations engineers
• Taking the lead on incident management, orchestrating responses to swiftly identify, mitigate, and minimize risks.
• Facilitating blameless post-mortems, instituting actionable alerts, and streamlining incident management through automation.
• Defining error budgets that help to find the right balance between innovation, risk and reliability.
• Developing, monitoring and alerting for pre-production and production environments
• Help identify repetitive non-value add tasks and be hands on in coding and scripting to automate them.
• Ensuring we have our services up and running so our clients can meet their regulatory obligations
• Taking the lead on incident management, orchestrating responses to swiftly identify, mitigate, and minimize risks.

About you

What you’ll need

• Experience in leading an Engineering/SRE team
• Experienced Engineer able to program in Java (or a similar programming language), to a high standard
• Experience of Incident Management frameworks and evolving them
• Experienced in implementing SRE principles across an organisation, including adoption of SLI/SLO/SLAs
• Experience of AWS
• Experience of containerisation technology and orchestration platforms e.g. AWS EKS, Kubernetes
• You’re passionate about helping others and keen to roll up your sleeves and take ownership to drive company-wide impact
• Financial Services or similar regulated industry experience will be beneficial

Why GSS?

• Opportunity to join a growing start up and have real impact
• 30 days holiday (not including bank holidays)
• A generous Employee Share Option Plan (ESOP)
• Generous pension scheme
• Private medical insurance
• Virtual GP
• Life assurance
• Flexible hybrid working environment
• The option to ‘Work Elsewhere’ whether abroad or elsewhere in the UK for up to 4 weeks per year
• EAP and holistic wellbeing support

About GSS
Our Purpose
Why we are here
To support a safe and efficient global financial system.
What we are doing
We are developing partnerships and platforms that have a positive impact globally. Our first solution addresses the friction in the global payment system caused by sanctions. This friction is greatest in the international payments system. Getting this right represents a material commercial opportunity for the industry.
How we do this
We bring together people and organisations from around the world to develop and deliver market leading solutions that solve complex industry challenges.
Are you ready to be part of the revolutionary organisation that will solve one of the most critical challenges facing the financial services industry?
Our Values
Take Ownership
Seize the moment and be proud of what we do.
Be Respectful
Creating and cultivating a culture where everyone feels safe, included and respected.
Be Bold
Our attitude and conviction drive our success; with motivation, we can achieve anything