Technical Presales Consultant (IBM software)

at  TD SYNNEX

KNOWLEDGE SKILLS AND EXPERIENCE

• Certified and experienced in IBM software technologies (at least one of the following: data, security, automation )
• Excellent Hungarian and English language skills
• At least 3-5 years experience in similar role
• Professional and polished delivery of customer presentations.
• Strong commercial awareness
• Effective oral and written communication skills.
• Strong attention to detail, priority management and planning skills.
• Good business skills and able to run professional meetings and business engagements.
• IT industry knowledge - Channel, Vendors, Competition and End User is desirable but not mandatory depending on seniority of role.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

JOB PURPOSE:

Certified engineer and specialist in IBM software (data / security / automation), working internally and externally with the partner base and sales organisation on defining solutions and projects.

RESPONSIBILITIES:

• Ability to support the design of vendor solutions to meet customer requirements
• Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams
• Ownership of assigned Request Manager resolver group
• Respond quickly to queries or customer care issues
• Communicate product and technology information to educate internal and external audiences, deliver POC and demos
• Deal with product/solution enquiries from internal/external sales and resellers
• Work with sales teams to profile repeatable solutions for stock and inventory planning purposes
• Understanding and application of vendor promotions
• Maintain peer-level technical contacts in assigned vendor
• Work towards the required level of technical knowledge in product or technology group and the achievement of any vendor related accreditation
• Assist the Business Solution Centre (BSC) to support sales activity and improve partner utilisation rates
• Opportunity to deliver basic post-sales implementation services
• Develop Product knowledge to a competent technical level in line with vendor/business expectations