Technical Product Analyst

at  Aon Corporation

Posting Description:

• Enjoy the benefits of a leading global firm, with a broad range of training and career development paths
• This is a hybrid role with the flexibility to work from home and from our Aon office
• Open to applicants Australia wide, preference for Sydney and Brisbane.

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

To be successful in this role, you will be passionate about a career in insurance and will demonstrate experience in eliciting and documenting business, functional and non-functional requirements. You will have experience in testing and strong stakeholder engagement skills. Preferred experience/skill sets include:

• Exposure and knowledge of General Insurance processes
• Capability to bridge the gulf between IT and the business requirements, by speaking both languages
• Ability to clearly articulate and document business requirements
• Proven track record in facilitating elicitation sessions
• Ability to ask relevant probing questions to uncover latent needs
• Experience with creating project operating models and business process diagrams
• Ability to set and handle expectations throughout the process
• Excellent verbal and written communication skills, and the ability to articulate, advocate and influence decisions
• Familiar with use of modern tools such as JIRA
• Excellent time management and organisational skills
• Self-motivated, shows initiative, enthusiastic
• Ability to present innovative solutions and think creatively
• Experience with lean/agile ways of working

Key responsibilities include:

• Collaborate with key business partners, technology groups, and business/customer groups to gather, analyse and document business requirements for all platform fixes and enhancements
• Develop functional/non-functional specifications and/or user stories that design and document desired system acceptance criteria
• Conduct User Acceptance Testing (UAT) to ensure the development outputs align with the original requirements and functional specification
• Assist in the facilitation of UAT sessions with the business
• Complete all required business intake and requirement documentation to enable accurate consideration and prioritization of enhancements
• Analyse workflow to create platform process maps and identify areas of potential improvement
• Maintain and champion the platform related pages of Aon’s intranet site, Aon Avenue
• Support change management processes for any system enhancement including communication, training material development and Aon Avenue updates
• Assist with development and documentation of standard operating procedures to support the transition of activities
• Lead and participate in project and team meetings, including some which will span other time zones.
• Proactively build strong relationships with colleagues, team members and the business.
• Working on projects as required that involve implementation and changes to products on Aon’s core strategic platform

To be successful in this role, you will be passionate about a career in insurance and will demonstrate experience in eliciting and documenting business, functional and non-functional requirements. You will have experience in testing and strong stakeholder engagement skills. Preferred experience/skill sets include:

• Exposure and knowledge of General Insurance processes
• Capability to bridge the gulf between IT and the business requirements, by speaking both languages
• Ability to clearly articulate and document business requirements
• Proven track record in facilitating elicitation sessions
• Ability to ask relevant probing questions to uncover latent needs
• Experience with creating project operating models and business process diagrams
• Ability to set and handle expectations throughout the process
• Excellent verbal and written communication skills, and the ability to articulate, advocate and influence decisions
• Familiar with use of modern tools such as JIRA
• Excellent time management and organisational skills
• Self-motivated, shows initiative, enthusiastic
• Ability to present innovative solutions and think creatively
• Experience with lean/agile ways of workin