Technical Product Manager – Inventory, Sales and Reservation Management

at  Disney

JOB SUMMARY:

“We Power the Magic!” That’s our motto at Disney Experiences (DX) Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.
We’re currently seeking a passionate Technical Product Manager to join our Inventory, Sales and Reservation Management product team. In this role, you’ll lead the delivery of groundbreaking initiatives that will revolutionize how consumers book experiences at our parks and resorts.
The ideal candidate is a proactive self-starter with an expertise for creating and executing a product vision. If you thrive on taking ownership, driving action, and contributing to the growth of product organizations, we want to hear from you!

REQUIRED QUALIFICATIONS & SKILLS:

• Minimum of 3 years of related work experience as a Product Manager with a focus on user interfaces, microservices, databases, and cloud infrastructure.
• Experience within the hospitality industry a plus.
• Strong technical knowledge with experience leading initiatives that span several teams and functional areas.
• Advanced at writing business, technical & functional requirements.
• Experienced in Microsoft Office Applications.
• Advanced knowledge and ability to use collaboration tools such as Jira, Smartsheet, and Confluence.
• Excellent written and verbal communication skills.

EDUCATION:

• Bachelor’s degree and/or equivalent work experience

• Execute discovery work for a product in transition, documenting current state and desired future state to guide the development process.
• Manage Technical discussions to gain alignment, and act as a gatekeeper & negotiator with our Business & product partners.
• Develop and manage the product vision and roadmap throughout the entire product delivery process.
• Lead requirement-gathering, user story creation, user acceptance criteria, prioritization, and execution with cross-functional teams, ensuring consistent communication with peers and leadership.
• Define and monitor key performance metrics to track product performance while identifying areas for optimization that drive continuous improvement initiatives.
• Develop and maintain strong relationships with stakeholders and cross-functional collaborators, including product, engineering, design, commercial, and customer support.
• Prioritize with our business, product, and engineering partners, managing technical discussions to drive alignment.
• Coordinate and communicate product releases and updates, ensuring timely delivery and smooth deployment.
• Proactively identify potential risks, dependencies, and mitigation strategies to project timelines or deliverables.
• Serve as a passionate advocate for the product, both internally and externally while educating stakeholders and customers about product features, benefits, and value propositions.
• Conduct market research to understand industry trends, competitive landscape, and customer needs.