technical product manager sr

at  Starbucks

At Starbucks, our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission using cutting-edge technology delivered to our customers, partners, stores, roasters, and global communities.
This role will recognize and articulate business problems or opportunities, define target metrics, and create well-formed epics or user stories for engineering teams, who can then design, build, release, and monitor technical solutions efficiently.
To be successful, technical product managers should be comfortable working in a collaborative environment along with a passion for creating simple and engaging experiences

Responsibilities and essential job functions include but are not limited to the following:

• Responsible for determining business needs, understanding market demands and technical trends, problem-solving, and proposing solutions.
• Align with business partners to balance business and technical objectives and manifest these as clear, stable priorities for the team.
• Manages product planning through day-to-day collaboration and decision-making with a cross-functional team including engineers and business partners.
• Defines non-functional requirements including performance, scalability, resilience, usability, accessibility, security, and business continuity.
• Defines product health and performance metrics
• Creates dashboard/reporting requirements and KPIs to measure product performance
• Identifies opportunities to improve feature performance and overall product health using data.
• Measures feature success post-deployment and feed insights back to the team and business partners.