Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
Cloud Operations + Innovation (CO+I) is the organization that powers Microsoft’s core cloud platforms and services that millions of people use every day. With more than 95% of Fortune 500 business on Azure, 180 million using Office 365, and millions using other services – all running on Microsoft’s cloud infrastructure, CO+I build and operates the foundation upon which Microsoft’s mission to empower every person and organization comes to life.
The Datacenter Integration Services (DCIS) team is part of CO+I Office of the CTO. DCIS’s vision is to ensure Microsoft can deploy and operate cloud infrastructure for any offering, at any time, in any location, at any scale. DCIS is a core team that is integral to the planning, development, deployment, and intelligent operations of innovative technologies and offerings such as immersion cooling, the fastest public cloud supercomputers and for customers running their mission critical workloads or providing unique AI offerings such as Azure OpenAI service. The DCIS leadership team deeply believes in Microsoft’s core values of Respect, Integrity & Accountability and each team member lives by Microsoft’s leadership principles to Create Clarity, Generate Energy & Deliver Success. Each of us is expected to model-coach-care with and for each other.
The Technical Program Manager position at Microsoft’s Cloud Operations + Innovation (CO+I) Datacenter Integration Services (DCIS) plays a pivotal role in spearheading the serviceability readiness and technical integration of server, storage, and networking hardware infrastructure across global data centers. This role demands a deep dive into mechanical engineering principles to enhance the serviceability of our server, storage, and networking hardware through requirements analysis, CAD drawing analyses and design optimizations. A significant aspect of the role involves understanding the implications of field replacement units, enhancing operational and serviceability processes, and managing risks to mitigate technical rework and ensure timely hardware delivery.
This role is located either in one or all hub locations - Atlanta, GA, Redmond, WA, San Antonio, TX or Phoenix, AZ.
Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
This role is eligible for hybrid or remote work, up to 50%.

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree AND 2+ years experience in mechanical, electrical, industrial or related engineering and/or program management
• OR equivalent experience.
• 1+ year(s) experience managing cross-functional and/or cross-team projects.
• 1+ year(s) of experience in datacenter infrastructure, hardware product introduction, or technical program management.

OTHER REQUIREMENTS:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree AND 4+ years experience in mechanical, electrical, industrial or related engineering and/or program management
• 4+ years experience managing cross-functional and/or cross-team projects.
• Proven ability to collaborate with a wide range of business and engineering stakeholders to drive impact.
• Ability to deal with ambiguity, assess opportunities and develop principles to prioritize multiple strategic and tactical solutions options
• Experience working in a global, matrixed organization and working with cross-functional teams
  Technical Program Management IC3 - The typical base pay range for this role across the U.S. is USD $94,300 - $182,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $120,900 - $198,600 per year.
  Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
  Microsoft will accept applications for the role until April 16, 2024.
  

  COICareers #OperationalReadiness #HardwareIntegration #CloudInnovation #GrowthMindset

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

• Telemetry Management: Taking ownership of telemetry coverage by identifying gaps in the telemetry pipeline, managing data collection, scaling telemetry across platforms, and addressing requirements and serviceability process enhancements.
• Serviceability Expertise: Apply mechanical engineering expertise to improve the design for serviceability (DFS) of next-generation hardware. This includes detailed evaluations and modifications of CAD drawings and mechanical designs to ensure optimal serviceability and diagnosability.
• Design for Integration (DFI): Support DFI reviews, focusing on the mechanical integration of hardware into datacenters. Work closely with hardware engineering teams to ensure that new designs meet both serviceability and integration requirements.
• Requirements and Specification Development and Documentation: Work hand-in-hand with engineering, manufacturing, and operations teams to update and refine DFS and DFI guidelines. Incorporate innovative solutions and field learnings into design specifications, emphasizing ease of service and maintenance.
• End-to-End Program and Project Management: Overseeing program and project schedules and risks, ensuring coordination and communication across multiple areas and divisional boundaries.
• Cross-functional Collaboration: Collaborating with other subject matter experts in datacenter engineering, SCHIE engineering, and Datacenter Operations to align and incorporate requirements throughout the new product introduction phases.
• Operational Excellence: Drive continuous improvement initiatives aimed at reducing hardware service times and enhancing operational efficiency. Leverage mechanical engineering insights to streamline hardware integration processes.
• Embody our Culture and Values