Technical Sales Manager - San Francisco, CA

at  Viega

WE INSTALL INNOVATIONS WHERE THEY MATTER MOST. IN THE MINDS OF OUR CUSTOMERS AND PARTNERS.

As a driver of innovation, Viega is one of the most important technology leaders in the installation industry. We develop intelligent systems and integrated digital solutions. Quality is incorporated into everything we do. We believe that this is about much more than supplying pipelines. We turn spaces into living rooms: More comfortable. More intelligent. More secure. More sustainable.
Support us as:
Technical Sales Manager - San Francisco, CA

JOB DESCRIPTION SUMMARY

Responsible for providing technical support to field sales as directed by management; working closely with T20 Contractors and Key Engineering accounts, and internally with sales and product engineering teams to develop and maintain relationships with customers; calling on engineers, architects, contractors, builders, government agencies, etc. to ensure all products are in every applicable section of their master specifications by developing long-term relationships with key account decision makers; delivering professional product presentations, specification review and revision services and technical sales assistance as needed; soliciting new customers to increase demand for products; working with cross-functional teams in the revision of existing product specifications and assisting with the development of new product specifications; carrying out targeted sales objectives; calling on local and state code officials to ensure accurate code interpretation and proper installation of our products; maintaining monthly reports and forecasts; tracking expenses and updating CRM and specification database.

JOB DESCRIPTION DETAILS

• Sales and Initiatives
• Executes sales and account strategies as directed by management, in accordance with corporate goals; helps to develop plans for strategic accounts within specified territory in order to exceed expectations in revenue retention/growth, account profitability, and customer satisfaction/loyalty.
• Works closely with external customers and partners, and internally with sales, and product engineering teams to develop and maintain technical relationships with customers; understands customer’s product strategy, requirements, and constraints; matches products and solutions to customer’s needs; resolves technical questions and issues.
• Calls on engineers, architects, contractors, builders, government agencies, educational institutes, and industrial and manufacturing accounts to ensure products are in all sections of their specifications; the goal is to have all products listed in their master specifications.
• Provides technical sales assistance to assigned Regional Manager, District Manager, Industrial Sales, Radiant Specialists, National Accounts, Technical Marketing, etc. in order to review and develop engineering/product guide specifications as needed or requested.
• Works with cross-functional teams in the revision of existing specifications and assists with the development of new specifications; identifies and targets industry specific requirements; reviews and recommends appropriate changes to engineering specifications to accommodate Viega products for specific projects and ultimately gain master specification approval.
• Develops long-term relationships with key account decision makers; develops a complete understanding of the organization’s structure and key buying influences of assigned account.
• Delivers professional technical presentations, utilizing product samples and PowerPoint slides, to various individuals, including but not limited to cross-functional teams, architects, wholesale distributors, builders, developers, facility engineers, plant managers, code officials, educators, contractors, etc. in order to advance market growth and product development.
• Increases demand for company’s products by soliciting new customer/contractor calls; maintains a cycle of regularly scheduled calls and visits to customers and reps; visits plants and facilities to obtain contact information for scheduling future appointments; grows customer/contractor database for specific territory.
• Travels to various locations to provide ongoing training and support as requested or needed.
• Receives and follows-up on various leads from trade shows or other sources; prospects, identifies and prioritizes in order to make contact, answer questions and provide requested information.
• Provides support to cross-functional teams as needed to ensure client deliveries are executed as agreed.

Code Enforcement

• Contacts local code officials to obtain acceptance of existing and new products.
• Works with local inspectors to resolve installation questions and issues.

Reporting

• Maintains monthly sales reports and business metrics; identifies business opportunities; reports on trends and new products.
• Provides weekly reporting and updates to management, both ongoing and as requested.
• Prepares reports daily/weekly/monthly for management regarding field activity, sales, competitors and forecasts.
• Tracks travel and incidental expenses; prepares expense reports; ensures expenses are within budget parameters.
• Maintains and updates CRM and engineering guide specification database.
• Maintains, updates, and utilizes CRM/SAP Mobile Sales daily activity calendars to track information, including but not limited to documenting sales calls, linking customers, ranking contractors and keeping calendars up-to-date.

EDUCATION, CERTIFICATION/LICENSE & WORK EXPERIENCE

• High School Diploma or equivalent

Please refer the Job description for details