Technical Sales Representative

at  Abbott Laboratories

As a global leader in Cardiac Rhythm Management, our breakthrough medical technologies help restore people’s health so they can get back to living their best lives, faster.. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats. Abbott Cardiac Rhythm Management solution comprises an extensive portfolio of products designed to help you provide a complete management continuum and keep your heart healthy.

JOB SUMMARY:

To provide technical support to physicians during device implant and to meet sales target assigned.

QUALIFICATIONS:

• Minimum Diploma in Biomedical Science
• Preferably with a Bachelor’s Degree in Life Sciences, Biomedical, Pharmaceutical or related field
• Preferably with related hospital working experience, familiar with workflow and processes in the hospital
• Candidates without related qualifications but with related working experience will be considered.
• Some sales experience is preferred

RESPONSIBILITIES:

• Perform CRMD product in-service and sales call to current and potential customers in assigned territories
• Plan and execute sales and marketing activities to achieve AOP, maximize market share and achieve marketing goals in assigned territories
• Formulate Sales Plan, Revenue tracking report and Account Profile of customers in assigned territories
• Manage consignment stocks in assigned territories
• Provide technical service and support and patient follow-up to external customers
• Provide training to nurses, referral doctors, health care workers and team members
• Obtain market Intelligence such as competitor product, pricing, marketing programs etc
• Understand local government healthcare policy and market trends
• Handle and process customer complaints in a timely manner and in accordance to SJM requirement
• Assist in clinical research, when necessary

OTHER FUNCTIONS AND RESPONSIBILITIES

• Serve as back-up for other CRMD team members
• To be on call for emergency/follow-ups cases during weekends or after office hours
• Handle and process customer complaints in timely manner and according to Abbott Medical Asia’s and Abbott Medical Singapore’s policy and requirement
• Execute the job responsibilities according to applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore
• Ensure applicable standard operating procedures of Abbott Medical Asia and Abbott Medical Singapore are executed
• Perform other related functions and responsibilities assigned by supervisor