Technical Sales Support Specialist

at  Bluefors Oy

Our team is expanding, and we are now looking for an experienced Technical Sales Support Specialist to our Services and Aftersales team. Do you have passion working with technical sales support? Would you like to have an interesting and versatile role in the front line of technology? Are you always eager to learn more? If yes, please do read more!
We are now opening a brand-new position in our dynamic and innovative Services and Aftersales team. Your tasks would include different technical sales support tasks, such as service quote calculations related to customer projects, definition of technical concepts together with Product Management and Configuration Engineering teams covering Bluefors installed base systems and preparation of tender materials. You would be acting as the technical expert in our services sales and delivery process by developing solutions for our customers together with our experts, coordinating equipment and system deliveries together with Service Project Manager and defining quote content in our ERP for technical validation needs to get delivery time promise from Production PDM team. You would also be involved in different projects from the sales process to implementation. In this position you will be working in close collaboration with our regional Sales teams globally, as well as in support of Project Managers.
To succeed in this role, you have a B.Sc. or M.Sc. in Engineering and experience of industrial operations and processes in service operations and/or project management. You would be ensuring high quality of services and aftersales deliveries and customer satisfaction, so you need to have excellent time management and communication skills, with strong customer-centric mindset. You are able to support our Sales team through your technical know-how, support in the development of compelling proposals, and participate in customer meetings. Understanding customer needs and aligning technical solutions with their requirements is crucial, and in order to grow a profitable services business entity, you have the necessary industry knowledge, innovative mindset and passion towards technology. You have great time management and prioritizing skills, and you are able to work efficiently under pressure. You are a positive team player, with great problem-solving skills and adaptability to fast changing environment.
Our organization is growing fast, and we continuously develop our way of working. Are you ready to elevate your career and be a crucial part of our journey towards excellence? Join us in redefining success in Services and Aftersales! This role provides you an opportunity to join us in that path and grow yourself as a professional in an international environment, alongside colleagues with wide-range expertise.

Main responsibilities

• Acting as the technical expert in Service Contract and Demand Services Sales and Delivery process
• Service quote calculations and preparation of tender materials
• Definition of technical concepts covering Bluefors installed base systems
• Developing solutions for our customers
• Coordination of spare parts and aftersales deliveries and onsite visits
• Defining quote content in ERP for technical validation needs
• Close collaboration with regional Sales teams, Project Managers, R&D and Configuration Engineering

What we expect from you

• B.Sc. or M.Sc. in Engineering
• Experience in industrial operations and processes in service operations and/or project management
• Customer-driven business acumen
• Knowledge of ERP and CRM systems
• Time management and prioritizing skills
• Strong interpersonal skills and customer service attitude
• Excellent English skills, both written and spoken

We also appreciate

• Great communication and teamwork skills
• Adaptability and problem-solving skills
• Other language skills
• Passion towards technology

Please apply as soon as possible, on April 4, 2024, at the latest through our recruitment system at BLUEFORS.COM. The positions will be filled once a suitable candidate is found.
For more information contact our Director of Services, Sami Nyman (sami.nyman@bluefors.com).
We design and manufacture measurement systems, that can provide clean and quiet environment for scientific research, even at ultra-low temperatures. Our systems have options which include wiring and superconducting magnets and can be customized to meet the requirements of each customer. We have a strong focus on the quantum computing and information community and are here to support scientists and industries go further in their endeavors. For this we have brought together the best minds from a variety of fields. If you are a skilled physicist, technician, engineer or business professional and looking for an interesting job in multicultural environment, join our growth story at Bluefors.
Here we are curious to the core, have wide-range expertise, and have one mission: progress. Continuous development, learning, and collaboration are fundamental to our way of working. In our agile company structure customers are in direct contact with scientists and engineers who design their system. We deliver systems all around the world and the markets for our products are constantly growing. Currently we employ more than 600 professionals from over 50 different nationalities. We offer competitive benefits package, employee share program, flexible working environment and a non-smoking workplace.
Yhteystiedot: Annika Salenius-Saartenoja
Talent Acquisition Specialist
annika.salenius-saartenoja@bluefors.com
Työpaikan osoite: Arinatie 10, 00370, 00370 Helsinki
Palkkaus: According to contract
Työ alkaa: Työskentelyn aloitus sovitaan yhdessä
Työaika: Kokoaikatyö
Työn kesto: Toistaiseksi voimassa oleva
Hakuaika päättyy: 04.04.2024 20:59
Jätä hakemus: https://tyomarkkinatori.fi/henkiloasiakkaat/avoimet-tyopaikat/dfcb0ce7-6…
Ilmoitus jätetty: 18.03.2024 15:46
Työmarkkinatorin ilmoitusnumero: dfcb0ce7-693a-43a7-8c5d-531314893a38
Lähde: Työmarkkinatorin asiakastietojärjestelmä
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Bluefors Oy
Helsinki
Uusimaa
Kokopäiväinen, Vakituinen
Julkaistu 18.03.202

• Acting as the technical expert in Service Contract and Demand Services Sales and Delivery process
• Service quote calculations and preparation of tender materials
• Definition of technical concepts covering Bluefors installed base systems
• Developing solutions for our customers
• Coordination of spare parts and aftersales deliveries and onsite visits
• Defining quote content in ERP for technical validation needs
• Close collaboration with regional Sales teams, Project Managers, R&D and Configuration Engineerin