Technical Service Advisor - Decorative

at  Jotun Group

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

• Required minimum Bachelor’s or equivalent degree in any field.
• Required 4 to 6 years of relevant work experience preferably within the Paint industry.

What we offer:

• Competitive compensation and benefits
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self

WHO WE ARE

Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun U.A.E. Ltd. (LLC), established in 1974, is one of the key markets within the MEIA region. Jotun’s business in the countries of Bahrain and Kuwait are also part of Jotun U.A.E. Ltd. and function as its branches. With a production facility, 3 warehouses and more than 400 employees, we aim to further strengthen Jotun’s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.
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to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now

As a Technical Service Advisor for Decorative segment, you will be responsible to maintain quality service of our product application through field inspection and ensuring the right product selection and correct usage of the finished coating in order to achieve the performance promised in Jotun’s technical data sheets.

Responsibilities:

• Advise and train applicators on the proper application of paints to ensure painting work is carried out according to specifications and procedures.
• Provide onsite testing according to specifications to ensure the quality of the finish achieves the requirement.
• Liaise with Sales Executives on product deliveries and other matters, which require the service of the Site supervisor to ensure the right amount of product available before painting.
• Analyse product complaints and coordinate with Quality Control Lab, Production, etc., to take appropriate steps to avoid repeating similar complaints.
• Record and prepare various site inspection reports.
• Jobs concerning warranties, establish and verify adherence to all site application and inspection conditions outlined in the warranty agreements.