Technical Service Specialist

at  Natus Medical Incorporated

• Changing Lives - As a Technical Service Specialist, you provide software and hardware support for our Hospital and Clinic customers via telephone to ensure prompt resolution of customer issues for a diverse range of medical devices in the neurology area
• Global Environment – You can expect to work closely with Sales, Hardware, and Customer Service groups to communicate customer feedback and resolve issues using SalesForce
• Troubleshooting on networking issues, Microsoft Office Platform, and Windows computer systems
• Training – you may not know the ins and outs of medical device products, but quality is important to you, and you are hungry to learn our quality system and be part of this

meaningful industry

• Career Development – the longer you work with us, the more you learn and develop skills for roles in our other areas like Technical Services management, Operations, and Engineering