Technical Services Director

at  Workshop recruitment

SKILLS AND KNOWLEDGE

• Experience in a senior management role including responsibility for management of an entire function or site and full P&L responsibility.
• Electrical engineering background with supporting qualifications & experience in mechanical engineering
• Fully conversant with both the Distribution, Contracting and Service operational models.
• Well-developed analytical skills including budgeting, financial reporting, and management of variances.
• Proven negotiation skills, with both internal and external customers and suppliers.
• Excellent interpersonal, communication and project management skills.
• Knowledge of continuous improvement processes and techniques.
• Knowledge of Health & Safety practices, procedures, and regulations.
• A demonstrable, positive attitude that is distilled into the full team ethos, creating a positive and driven set of individuals who are working as one team, that achieve and exceed the targets set.
• A team leader who by example demonstrates an abundance of energy, passion, and drive.
• Excellent IT skills
• Exceptional commercial and financial awareness is expected at this level.
• Excellent communication skills and able to gain senior management confidence.

• Full responsibility, leadership & management for the Technical Services, Field Engineering and Product Training teams
• Manage continual evaluation & improvement process to improve quality, cost reduction, product safety, customer satisfaction
• Managing the performance of the department and management through effective key performance indicators, targets, and goal settings
• Ensure compliance with standards for HSEQ including lead manager for product recalls
• Attend Business Review Meetings as required