Technical Services Manager

at  ERP21 PTE LTD

REQUIREMENTS:

• Must be at least a degree holder in Computer Science, Computer Engineering or related fields;
• Proven experience in IT governance, risk management and compliance in a corporate setting;
• Knowledge in OT governance frameworks and industry best practices;
• Project management skills with ability to prioritize and manage multiple initiatives;
• Basic IT on-premise / Cloud experience;
• Good communication and interpersonal skills with ability to collaborate across organizational levels.

SUMMARY OF ROLE:

Role involves ensuring that the client’s IT operations are compliant, secure, and aligned with best practices, while also driving continuous improvement in IT processes.

RESPONSIBILITIES:

• Responsible for establishing and maintaining IT governance framework within Client’s;
• Collaborate with Client’s key stakeholders to ensure compliance and regulatory requirements;
• Drive continuous improvements to IT process;
• Support and rectify outstanding security work streams such as HCR, ABLR/VMS gaps;
• Support timely OSVA patching and ensure all systems are patched before due date;
• Ensure IT operations adhere to compliances requirements;
• Identify potential IT risks and propose mitigation strategies to safeguard Clients assets;
• Promote understanding of IT compliance and regulatory requirements across the teams;
• Coordinate with internal resources to support internal / external audits relating IT governance;
• Documentation;
• Work closely with Client’s security engineers to ensure overall good security posture for Client;Any other governance-related tasks assigned by Client.