Technical Services Specialist

at  Motion Industries MOT

SUMMARY

Under limited supervision, the Technical Services Specialist provides on-site pre- and post-sales technical expertise to external and internal customers for a product or product group to promote customer satisfaction and sales growth.

EDUCATION & EXPERIENCE

Typically requires a bachelor’s degree in Engineering, Business or a related field and two (2) to five (5) years of related experience or an equivalent combination required.

KNOWLEDGE, SKILLS, ABILITIES

• Advanced understanding of products, suppliers and key vendors.
• Advanced knowledge of applicable software and programming technology.
• Knowledge and capability for the on-site installation component of product/service solutions.

• Fluid power technical support for our staff and customers and our Vaughan branch
• Hydraulic calculations and design of fluid power circuits to meet customer applications
• Creation of hydraulic schematics and component selection as required
• 3D modelling of hydraulic systems and manifolds
• Creating test procedures and assisting in testing custom fluid power packages
• Engineering manuals
• Field service support, if required, for our service technicians and technical sales reps
• Working with our other Motion groups such as Motion AI, Repair and Service shops and Conveyance to provide value-added turnkey solutions