Technical Specialist - Nalco Water

at  Ecolab

Nalco Water, an Ecolab Company, is looking for a skilled Technical Specialist based in the Gothenburg area in Sweden. In this role, you will provide on-site field service and assist customers with problem-solving support regarding Nalco Waters’ products, applications, and solutions. The position primarily focuses on the Refinery & Petrochemical Industry in Sweden, with potential for progression into a Sales Engineer role.

QUALIFICATIONS:

• A degree in an engineering discipline is advantageous but not required. Relevant skills may also be obtained from technical roles such as maintenance, equipment supply, electrical work or programming.
• Good Computer Skills (Office, CRM, cloud based ptatforms)
• A personable and communicative approach
• Strong work ethic and commitment
• English Language skills required.
• Commercial attitude
• Valid B driving license.

TRAVEL REQUIREMENTS

A common month could include a couple of overnights within the Nordic countries. Ability to work flexible hours to ensure service delivery.
Application deadline: The application deadline is as soon as possible. Candidates will be invited for interviews on an ongoing basis.
Contact: Please submit your resume and a cover letter outlining your experience and qualifications relative to the requirements listed. For further questions related to the position, please contact Jesper Pot, Divisional Sales Manager Industrial – Netherlands & Nordics. Phone: +31 (6) 12767174. Email: jpot@ecolab.com.
Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and energy technologies and services. Around the world businesses in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 44,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.

• Demonstrate a strong commitment to safety by adhering to defined metrics, systems of work, and tools to protect yourself, co-workers, customers, and the Nalco Water brand.
• Demonstrate safe driving techniques and maintain company vehicles and equipment in a professional manner.
• Support to district sales personnel in the handling of company program service calls on existing products and services and assist in the correction of problems as appropriate.
• Assess on-site field problems and operate necessary testing equipment to bring systems into customer conformance.
• Coordinate and manage replacement parts programs with the individual manufacturing plants to ensure the availability of components as needed.
• Assist in the preparation of reports detailing technical problems and solutions to initiate necessary corrective product modifications and/or recommended process changes. Document value provided to the customer whenever possible.
• Qualify, coordinate, and monitor outside subcontractor network as required to ensure repair timelines are maintained and customer satisfaction is maintained.
• Work with other district personnel toward continuous improvement of policies and procedures resulting in increased customer satisfaction.
• Provide installation resource services as needed (e.g., field surveys, installation checklists, rollout support).
• Stay informed about industry advances through continuous internal education.
• Participate in design reviews, new application start-ups, and evaluations. Assist in critiquing products for serviceability, performance, and reliability. Inter-act with appropriate company resources and work as a team.