Technical Support Agent L1
at CSS Corp
Costa Rica, , Costa Rica -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 18 Jun, 2024 | Not Specified | 19 Mar, 2024 | 2 year(s) or above | Max,English,B2 | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Work Location: UL/Terra Campus
Experience: Previous customer service experience (6 months) desirable in a technical background.
Education Qualification: High school Diploma is a must, studies in a technical field is a plus.
REQUIRED SKILLS & DESIRED SKILLS:
High school Diploma is a must, studies in a technical field is a plus
Previous customer service experience (6 months) desirable in a technical background
Technical studies or background
B2+ or higher English level
Submit the form below to apply
Name(Required)
Email(Required)
Phone(Required)
Do you have a high school diploma?(Required)
Yes
No
Are you ok working on a hybrid model (3 days on site)?(Required)
Yes
No
Are you proficient in English > B2+?(Required)
Yes
No
Do you have any Technical Support Experience working in the BPO industry?(Required)
Yes
No
Are you willing to take a drug test in accordance with local law/regulations?(Required)
Yes
No
Candidate legal ID: (Required)
Your current location?(Required)
Attach Resume(Required)
Accepted file types: pdf, docx, doc, Max. file size: 10 MB
Responsibilities:
Ticket support
Customer support
L1 Technical troubleshooting
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
IT Support
Diploma
A technical field is a plus
Proficient
1
Costa Rica, Costa Rica