technical support agent

at  NAM Software Solutions Inc

Winnipeg, MB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate01 Jul, 2024USD 24 Hourly03 Apr, 2024N/AGood communication skillsNoNo
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Description:

EDUCATION

  • Secondary (high) school graduation certificate

WORK CONDITIONS AND PHYSICAL CAPABILITIES

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail

EXPERIENCE

  • Will train
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 35 hours per week

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

IT Support

Trade Certificate

Secondary (high) school graduation certificate

Proficient

1

Winnipeg, MB, Canada