technical support analyst - systems

at  Kajata Inc

Calgary, AB, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate15 Sep, 2024USD 29 Hourly17 Jun, 20241 year(s) or aboveInternet,Servers,Software Development,Technology,Networking SoftwareNoNo
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Description:

EDUCATION

  • College/CEGEP

COMPUTER AND TECHNOLOGY KNOWLEDGE

  • Networking software
  • Networking hardware
  • Networking security
  • Internet
  • Servers
  • Software development
  • MS Office
  • MS Windows

EXPERIENCE

  • 1 year to less than 2 years
  • Durée de l’emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week

Responsibilities:

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Information Technology/IT

IT Software - Network Administration / Security

IT

Graduate

Proficient

1

Calgary, AB, Canada