Technical Support Apprentice

at  Yunex Traffic

Location:Poole, GB, BH17 7ER
Type of Employment: Full-time
Career Level: Entry Level / Early Professional
Job Family: Internal Services
Date posted: 28 Jun 2024

THE CHALLENGE

Part of being a #TrafficTransformer apprentice at Yunex Traffic means you get to work on real life projects whilst also being supported on a guided learning journey, and often experiencing different areas within the business.
Our apprentices get the opportunity to find their passion and in turn, we get their passion. We’re always looking for apprentices who want to make a difference to the world we live in.
This will be a 3-year apprenticeship in Poole.

THE CANDIDATE

We are looking for forward-thinking, inquisitive candidates who demonstrate the following characteristics:

• As the apprenticeship involves completing academic qualifications and occupational skills developments, you should have good organisational skills and be able to manage your time appropriately.
• You must be willing to self-learn and research and take a creative approach to problem solving.
• You must be a team player and be able to work independently on tasks.
• Be proactive and keen to learn different technologies and traffic products.
• Somone who enjoys troubleshooting and fault finding.
• You should have good communication skills, both written and verbal
• You should be IT literate, able to use Microsoft Office packages.

Here is what you can make a difference in:

• Assisting Yunex Field Service Engineers with fault or issues on whole host of products.
• Work with the Product Development team in testing and rolling out new products.
• Become a specialist on various traffic products.
• Learn about traffic products from street level all the way through to customers installation.
• Maintain close working relationships with internal departments.
• Drive through Technical Support projects.
• Always be on the lookout for process improvements.

The location of this apprenticeship role will be: Poole.

MINIMUM EDUCATIONAL REQUIREMENTS

• Level 3 NVQ Electrical and Electronic Engineering.

WHAT ELSE DO I NEED TO KNOW?

If we all thought the same, we would never think of anything new. That’s why we recruit great minds from all walks of life. We embrace diversity and create what’s right for the world by employing the people who live in it.
Yunex Traffic recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation.
Please note, regarding travel for this role, you must be able to travel to the relevant Yunex Traffic site or your respective college.

Please refer the Job description for details