Technical Support Engineer

at  Deutsche Bank

POSITION OVERVIEW

Technology underpins our entire business. Our Technology, Data and Innovation (TDI) strategy is focused on strengthening engineering expertise, introducing an agile delivery model, as well as modernising the bank’s IT infrastructure. We continue to invest and build a team of visionary tech talent, providing you with the training, freedom and opportunity to do pioneering work. As an engineer you will develop and deliver significant components of engineering solutions to satisfy complex and diverse business goals. You will engage and partner with the business whilst working within a broader creative, collaborative and innovative team, with a strong desire to make an impact.
RFT is the technology partner to the Risk divisions of Credit Risk, Market Risk and Non-Financial Risk. NFRM manages the Bank’s non-financial risks, including Operational Risk and Reputational Risk. Our mission is to simplify processes, increase and active partnership and reduce administration, to deliver practical and sustainable risk management solutions.

YOUR SKILLS AND EXPERIENCE:

• Ability to analyze business requirements, to reproduce incidents in a pre-prod environment, performs root cause investigations for application production incidents by providing detailed analysis and delivers the necessary data fixes/resolution.
• Ability to work effectively with senior IT and Business stakeholders.
• Prior experience working with Agile software methodologies, tools (Jira, Confluence) and ticketing systems (ServiceNow)
• Proficient communication and English language skills (written/verbal)
• Excellent team worker
• Good understanding of OOP concepts
• 5 years previous working experience with SQL databases and exposure to development tools
• Basic knowledge on cloud concepts (GKE, BigQuery, Cloud SQL, Kubernetes).

EDUCATION/CERTIFICATION:

• College or university with a concentration in Computer Science or Software Engineering (or equivalent)
• ITIL Certification would be a plus

ABOUT US AND OUR TEAMS

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides

Please refer the Job description for details