Technical Support Engineer
at Glory Global Solutions
Zellik, Vlaanderen, Belgium -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 29 Jul, 2024 | Not Specified | 01 May, 2024 | 2 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ROLE TITLE: Technical Support Engineer
FUNCTION: Service
REGION: Europe
REPORTING: Service Operations Manager Benelux
LOCATION: Belgium, Zellik
Responsibilities:
ROLE PROFILE/SUMMARY OF REQUIREMENTS
Do you have knowledge of electrical engineering and enjoy working in a customer-oriented manner? Would you like an important, cross-divisional role in our support department? Then we have the right job for you!
For our team in Zellik (BE) we are looking for a Technical Support Engineer.
YOUR TASKS ARE
- You will deal with technical questions and inquiries in Dutch/French and English (1st and 2nd level support). To support the Support Desk team, Field Service Technicians, service partners, dealers and end users.
- You are responsible for ensuring that our customers’ cash management systems function technically flawlessly. Perform error diagnoses and define or recommend remedial actions.
- You carry out training for our service technicians and external partners.
- You document the services and create system-related service information.
- You provide support for projects.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Electrical/Electronic Manufacturing
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Proficient
1
Zellik, Belgium
