Technical Support Engineer
at Vestas
Melbourne VIC 3004, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 23 Aug, 2024 | Not Specified | 25 May, 2024 | 8 year(s) or above | Classic,Wind Turbines,Working Experience | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
REGIONAL OPERATIONS TEAM APAC > TURBINES ASP > TECHNICAL SUPPORT ANZ AND OFF SHORE
Service/Service Operations/Operations Engineering/ Turbines/Technical Field Support Turbines ASP is part of Service Organization supporting the Service and Construction organizations on technical support and acting as the link between VPS and local business units.
QUALIFICATIONS
- Bachelor’s Degree in Electrical / Electronics Engineering
- Required 8-15 years working experience in trouble shooting / technical support of Wind turbines preferably in Vestas current platform/ Vestas Offshore
- Experience in Classic and VMP controller would be preferred
Responsibilities:
- Provide 2nd level expert technical support to Service and Construction
- Ensure thorough technical/statistical WTG stop analysis support incl. recommended spare parts for error remedy.- Provide support to Construction in installation, Pre-assembly, commissioning and start-up of wind turbines
- Provide support to service operation on resolution of turbine alarms / alerts
- On request from Sales provide technical input to support sales of WTGs and Service products
- At the request from Service/Construction, liaise with clients to facilitate resolution of technical issues to ensure increased customer satisfaction and support long-term business growth
- Provide translation support of technical matters on a need basis
- Liaise with other technical staff throughout the company (worldwide) as part of solving technical issues
- Provide trouble-shooting support to field technicians
- Actively convert knowledge into business value
- Analyze poor performing wind turbines / wind farms and provide solutions
- When needed identify spare parts and documentation
- Cascade troubleshooting knowledge to the field by documenting knows solutions in Vestas Global Advisor (VGA)
- Ensure correct SW and parameter settings for windfarms
- Compile SW suggestions. Coordinate and give assistance in SW field test
- Remote Software upload
- Anchor Reliability calls within Vestas and with the external customers
- Creation of Unscheduled Task-list requests as part of LEAN
REQUIREMENT SUMMARY
Min:8.0Max:15.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Help Desk
Graduate
Electrical electronics engineering
Proficient
1
Melbourne VIC 3004, Australia
