Technical Support Engineer at Vestas
Berlin, Berlin, Germany -
Full Time


Start Date

Immediate

Expiry Date

17 Dec, 26

Salary

110000.0

Posted On

18 Sep, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Information Services

Description

We are looking for candidates who have demonstrated leadership experience in a technical environment. For this position it is not your technical skills that will matter most, but more your ability to see synergies, align stakeholders and guide the technical agenda so it adds value to the business. You will be part of an operational department, but you will be the one with the helicopter view.


  • Educational background in Information Technology, Automation or Telecommunications
  • Solid leadership skills, either as a project manager or people leader
  • Knowledge of the wind industry, experience with SCADA systems would be valued
  • Fluency in English, both orally and in writing

Competencies


  • Great communication skills, ability to explain complex technical topics in a simple way
  • Professional stakeholder management skills
  • Ability to work on your own and set direction for a team

Responsibilities
  • Key Responsibilities:Support, investigate, and troubleshoot issues involving SMTP, DNS, TLS, authentication, filtering, and networking in a Linux-based environment
  • Handle complex customer cases and act as a senior escalation point
  • Coordinate incident response, communication, and resolution
  • Work with engineering and infrastructure teams on root-cause analysis and service improvements
  • Create technical documentation and mentor junior staff

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