Technical Support (Presales)
at Convergint Technologies
Singapore, Southeast, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 22 Jul, 2024 | Not Specified | 28 Apr, 2024 | 3 year(s) or above | Database,Working Experience,Commissioning,Cctv,Security,Coordination Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Convergint is looking for an enthusiastic, results-driven, and customer service-oriented technical support (presales) to join our Southeast Asia team. The position is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
REQUIREMENTS:
- Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Candidates with technical presales background will be an advantage.
- Good communication and coordination skills.
- Client service oriented and quick learner.
BEHAVIOURS:
- Team player: Works well as part of a team
- Passion: Strong enthusiasm for work and life, positive attitude, and belief in success
- Proactive: Self-starter with the ability to take initiative; results-driven to solve problems by seeking alternative solutions
- Detail-oriented: Excellent attention to detail to ensure tasks are completed well
Job Category: Sales
Job Location: Singapore
Region: Singapor
Responsibilities:
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
- Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training and improve skills.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Consultants
Graduate
Proficient
1
Singapore, Singapore