Technical Support Specialist

at  Penske

Australia, , Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Sep, 2024Not Specified19 Jun, 2024N/ALeadership Training,It,Development ProgramsNoNo
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Description:

Job Description

ABOUT US:

Penske, a Fortune 500 company with global operations and a legendary reputation employs over 1300 individuals throughout Australia and New Zealand. With thriving on- and off-highway markets, including road transport, energy solutions, rail, mining, naval and land defence, commercial and pleasure craft marine, we’re the go- to supplier of premium power system solutions.

Responsibilities:

  • Provide technical support to Penske’s service teams, OEMs and end customers in the Marine & Defence market within Australia, NZ and surrounding island territories within Penske’s area of distribution
  • Provide troubleshooting support to Penske technicians
  • Advise the Defence Programmes Group (DPG) on technical content of locally compiled documentation to facilitate content review and updating
  • Assist with review of configuration management of the installed base of Defence products
  • Maintain excellent relationships with customers and OEMs, and key supplier management and staff, to facilitate technical support
  • Work internally with DPG, Parts, Service and Branch Managers with regard to support issues and elevate appropriately within the technical support team
  • Work within the technical support team on failure analysis

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Help Desk

Graduate

Proficient

1

Australia, Australia