Technical Support Specialist - Web Applications

at  JayWay Travel Inc

Brno, Jihovýchod, Czech -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 May, 2024Not Specified01 Mar, 20242 year(s) or aboveEnglish,Vue.Js,Node.Js,Communication Skills,Mongodb,Javascript,Time Management,Javascript Frameworks,SoftwareNoNo
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Description:

ABOUT US

JayWay Travel is a well-established and rapidly growing travel company that specializes in creating fully customized experiences for our clients travelling throughout Europe. Our company has been arranging unique travel experiences since 2006, and we have been named in publications such as Travel+Leisure, the New York Times, USA Today and National Geographic.

POSITION OVERVIEW

We specialize in crafting exceptional travel experiences and our IT Department plays a pivotal role in delivering innovative solutions. We are seeking a dedicated Technical Support Specialist to join our team, assisting in the administration, testing and support of our custom web applications. As a Technical Support Specialist, you will be an integral part of our IT Department, working collaboratively with our team to ensure the seamless operation of our web applications. The role offers the flexibility of remote work, requiring a fast and reliable Internet connection. While the ideal candidate would be based in Prague, we are open to considering location-independent arrangements for the right individual.
Location: Europe, remote work possible.
Work set up: Full-time, Mon - Fri.
Starting Date: ASAP (March/April).
Pay: Competitive

QUALIFICATIONS (MUST HAVE):

  • Fluent in English with excellent communication skills.
  • Min 2 years in a full-time technical support role (Web Applications).
  • Familiarity with contemporary HTML/CSS and a solid understanding of JavaScript and its ecosystem.
  • Experience with working with large database support tasks.
  • Ability to assess support needs, troubleshoot problems and maintain a calm focus.
  • Experienced Mac user familiar with Apple devices and software.
  • Great attention to detail, analytical mindset and the ability to solve problems efficiently.
  • Fast learner with strong time-management and organizational skills.

PREFERRED QUALIFICATIONS (GOOD TO HAVE):

  • Experience with front-end JavaScript frameworks such as Vue.js and React.
  • Familiarity with Node.js.
  • Familiarity with MongoDB.

Responsibilities:


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Brno, Czech