Technical Writer (m/f/d) - SAP Signavio Platform Group

at  SAP

WHAT WE OFFER

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

SUMMARY

At SAP Signavio, the Technical Writing Team ensures that the documentation for our products is clear, concise, complete, and easy to use. We’re looking for a Technical Writer to strengthen our growing team.
You’ll be working closely together with engineers and product owners to develop new content for the product documentation. And you’ll also work on content initiatives to ensure the high quality of our product documentation.
On a day-to-day basis, you’ll translate complex technical features into easy-to-understand help topics, follow writing guidelines and best practices, collaborate with your peers to support and contribute to the documentation goals, share and receive constructive feedback to/from your peers, and overall have a great time with people that love to collaborate and support each other to grow.

REQUIREMENTS

• Experience in producing technical documentation for enterprise software products and services
• Excellent English language skills and a clear, concise writing style
• Familiarity with DITA-based content management system and authoring and publishing tools would be advantageous
• Familiarity with API documentation, in-app contextual help, and UI texts review process
• Ability to prioritize competing tasks in a fast-changing environment
• Be autonomous, proactive, goal oriented, and a team player

• Create new content for the SAP Signavio product documentation, write API guides and release notes
• Create and publish content on the help portal using DITA-based authoring and publishing tools
• Develop new documentation concepts and continuously improve the product documentation
• Contribute to the technical writer’s toolkit: styleguide, terminology, and information architecture of the online documentation
• Work with UX designers to review UI texts
• Develop in-app help content for contextual help
• Act as a reviewer for other technical writers on your team