Technician C, Field - Developmental

at  Southern Company

PLEASE NOTE THE SUCCESSFUL CANDIDATE MUST RESIDE WITHIN 30 MINUTES OF CHATTANOOGA TN.

Chattanooga Gas has a new development opportunity for an employee who is interested in progressing to a Field Technician C position. The successful candidate will receive appropriate training necessary to progress to the Field Technician C position within a certain timeframe. The successful candidate will serve in an on-call capacity for emergency response and also be responsible for the activation and deactivation of natural gas.

EDUCATION AND EXPERIENCE:

Required:

• High school diploma or GED
• Minimum 6 months experience as General Tech work and responsibilities, or equivalent
• Basic Meter activation qualified and certified
• Advanced Crew qualified and certified

Preferred:

• 1-2 years Field operations experience
• Technical School training and certification
• Experience installing meter sets, connecting fuel lines, and establishing service to new and existing customers

Or

• Equivalent academic education and experience

SKILLS:

Required:

• Customer service skills
• Proficiency with required General Tech skills
• Good written and oral communication
• Ability to use good judgment when working in potentially hazardous and emergency environments
• MS Office and Computer skills � basic proficiency
• Mechanical aptitude
• Able to operate basic equipment, machinery and simple tools
• Good interpersonal skills
• Ability to resolve and diffuse difficult/escalated situations
• Knowledge of assigned geographical territory
• Able to operate basic equipment and machinery
• Electro fusion and plastic welding of <=6 inch plastic pipe
• Ability to smell odorant used to detect gas leaks

Representative Duties and Responsibilities:

• Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
• Performs service activation, deactivation, and leak repairs.
• Performs leak investigation as required following a service activation.
• Conducts and documents complete investigations of customer premises in response to questionable gas consumption (e.g. high bill complaints, stopped meters, etc.) or other issues.
• Performs basic pipefitting on meter sets (remove meter, install fuel line cut off, replace union).
• Installs meter headers.
• Coordinates and performs basic operation, maintenance, inspection and repair on all above ground valves to include grease, tighten, operate and inspect.
• Performs meter inspections and paints as needed to maintain compliance with atmospheric corrosion.
• Performs valve operation and maintenance.
• Operation of heavy equipment during excavations.
• Performs underground leak investigation and grading to include:
• Special surveys
• Shorted casing surveys
• Re-checks and re-evaluates
• Assists in pipe joining methods (Electro fusion and mechanical fusion).
• Responds to gas pipeline emergencies.
• Participates in the on-call rotation for off-shift emergency response.
• Interacts with customers to answer questions, explain work performed, give instructions for operation of appliances, and promote gas usage.
• Identifies abnormal operating conditions and takes appropriate actions.
• Performs miscellaneous inspections, as required.
• Actively and accurately captures documentation in the Mobile Data Terminal
• Available to work overtime as necessary to meet business requirements and flexibility in working shifts as required.
• Safely operate company assigned vehicles in performance of assignments.
• Observes all safety requirements and regulatory guidelines to ensure compliance.
• Performs other job-related duties as required