Technology Business Systems Manager - Payment Operations - Global Operations

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications, US:

• 4+ years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Leadership experienc

Desired Qualifications:

• Ability to anticipate and make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to provide strong customer service while developing customer and partner relationships
• Advanced analytical and problem-solving skills with the ability to anticipate risks and opportunities to developing innovative solutions, drive organizational change including strategic and tactical initiatives
• Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
• Advanced experience communicating and presenting complex information to multiple levels of the organization
• Advanced experience conducting project meetings, presentations, and status reporting
• Advanced project management skills including the ability to handle multiple projects concurrently while leading large complex enterprise-level initiatives
• Advanced organizational skills with high attention to detail and accuracy
• Advanced process efficiency experience, including process assessment, and recommendations for improvement including large-scale process transformation initiatives
• Experience driving organizational change, developing innovative solutions, and delivering results
• Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
• Excellent verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders
• Demonstrated experience coaching, developing, inspiring, motivating, and recruiting employees through balanced leadership with a focus on employee engagement, performance management, retention, and succession planning
• Demonstrated experience making recommendations and decisions on personnel related matters involving performance reviews, salary reviews and hiring/terminating
• Virtual leadership experience with demonstrated success selecting talent, ability to effectively drive results, provide feedback/direction, and manage and build relationships with direct and indirect reports in a geographically dispersed team environment
• Experience with Wells Fargo Global Operations including Payment Operations processes
• Experience with Wells Fargo Wire Payment execution processes
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skill

Wells Fargo is seeking a Technology Business Systems Manager within Payment Operations supporting Global Operations. For additional information on lines of business, refer to the external Careers Site at www.wellsfargojobs.com .

In this role, you will:

• Collaborate and consult with business and technical groups or management to ensure effective technical solutions are provided based on business requirements
• Develop strategies to ensure specialized functions meet regulatory guidelines in support of risk management and compliance
• Identify opportunities for process improvement and risk factors in key areas of technology risk including security, stability, and scalability
• Interact directly with technology systems analysts for conducting evaluations of business requirements and recommend appropriate technological alternatives or enhancements
• Interpret business requirements and provide in depth technical expertise and consultation to business and systems management
• Make decisions and resolve issues regarding technology, or overall business strategy, to meet business objectives
• Manage and develop team of business systems consulting staff or technology systems analysts in providing technical solutions with moderate to complex risk in the area technology business systems, and engage business and technical groups associated with the function
• Manage allocation of people and financial resources for Technology Business Systems
• Mentor and guide talent development of direct reports and assist in hiring talent

Available locations: Preferred locations listed below. Relocation assistance is not available for this position.

• 2700 S Price Rd., Chandler, AZ 85286
• 1525 W. W T Harris Blvd., Charlotte, NC 28262-8522

Required Qualifications, US:

• 4+ years of Technology Business Systems, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years Leadership experience

Desired Qualifications:

• Ability to anticipate and make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• Ability to interact with integrity and a high level of professionalism with all levels of employees including management
• Ability to manage effectively in a matrixed organization, creating a strong collaborative environment, while developing partnerships with many business and functional areas across the organization
• Ability to meet or exceed business goals and objectives, while fostering a team atmosphere
• Ability to provide strong customer service while developing customer and partner relationships
• Advanced analytical and problem-solving skills with the ability to anticipate risks and opportunities to developing innovative solutions, drive organizational change including strategic and tactical initiatives
• Advanced collaboration and influencing skills to achieve solutions that meet the needs of the organization; able to resolve issues, and overcome obstacles
• Advanced experience communicating and presenting complex information to multiple levels of the organization
• Advanced experience conducting project meetings, presentations, and status reporting
• Advanced project management skills including the ability to handle multiple projects concurrently while leading large complex enterprise-level initiatives
• Advanced organizational skills with high attention to detail and accuracy
• Advanced process efficiency experience, including process assessment, and recommendations for improvement including large-scale process transformation initiatives
• Experience driving organizational change, developing innovative solutions, and delivering results
• Experience consolidating large amounts of project status information to identify key risks, customer impact, financial implications, delays, and issues that may pose material risk
• Excellent verbal, written, and interpersonal communication skills with demonstrated experience engaging and influencing stakeholders
• Demonstrated experience coaching, developing, inspiring, motivating, and recruiting employees through balanced leadership with a focus on employee engagement, performance management, retention, and succession planning
• Demonstrated experience making recommendations and decisions on personnel related matters involving performance reviews, salary reviews and hiring/terminating
• Virtual leadership experience with demonstrated success selecting talent, ability to effectively drive results, provide feedback/direction, and manage and build relationships with direct and indirect reports in a geographically dispersed team environment
• Experience with Wells Fargo Global Operations including Payment Operations processes
• Experience with Wells Fargo Wire Payment execution processes
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, Project, and Teams) skills

Job Expectations:

• Ability to travel up to 10% of the time
• Adhere to standards outlined with written policy as well as applicable State and Federal regulations
• This position is not eligible for Visa sponsorship
• Willingness to work on-site at stated location on the job opening