Technology Service Management Product Delivery Lead

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of Agile and Product experience
• 4+ years of experience leading delivery of technology releases and deployments for mid to large business units in a large corporate environmen

Desired Qualifications:

• Ability to influence and communication across all organizational levels, particularly executive management
• Strong understanding of Incident, Change, and Problem (IT Service Management)
• Experience with Agile tools and methodologies, such as Scrum, Kanban, and Jira
• Experience leading large planning efforts across multiple product teams, including financial planning
• Ability to make timely and independent judgment decisions while working in a fast-paced and results driven environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Assisting the product manager with gaining transparency to risks, dependencies, and impediments within and outside the product
• Experience in machine learning or artificial intelligence is a plu

Wells Fargo is seeking a Technology Service Management Product Delivery Lead that will drive strategic integration across products in the Service Management Product and adjacent products such as Observability, Software Development Lifecycle (SDLC), and Application Lifecycle Management (ALM). This role is a key and strategic role in mapping inter product dependencies, multi-year product road alignment, and product strategy related to critical initiatives for Technology Stability Deliverables and risk management enablement in the IT Service Management Product Areas.

In this role, you will:

• Act as a Business Execution advisor to leadership to drive performance and initiatives, and develop and implement information delivery or presentations to key stakeholders and senior management
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large scale solutions. Drive financial and business case development
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership
• Provide direction to a cross functional team using business expertise

Required Qualifications:

• 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of Agile and Product experience
• 4+ years of experience leading delivery of technology releases and deployments for mid to large business units in a large corporate environment

Desired Qualifications:

• Ability to influence and communication across all organizational levels, particularly executive management
• Strong understanding of Incident, Change, and Problem (IT Service Management)
• Experience with Agile tools and methodologies, such as Scrum, Kanban, and Jira
• Experience leading large planning efforts across multiple product teams, including financial planning
• Ability to make timely and independent judgment decisions while working in a fast-paced and results driven environment
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Assisting the product manager with gaining transparency to risks, dependencies, and impediments within and outside the product
• Experience in machine learning or artificial intelligence is a plus

Job Expectations:

• Telecommuting is not an option for this position
• This position offers a hybrid work schedule
• Relocation assistance in not available for this position
• This position is not eligible for visa sponsorship
• Flexibility to travel up to 10% of the time