Technology Specialist

at  Microsoft

The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization.
In this role you will be the Technology Specialist for Low Code (pre-sales consultant) for your assigned workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering. In this role you will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the CxO/Business Decision Maker/Technical Decision Maker. You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and competitive differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing.
You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product expert, you are responsible for sharing your technical, industry knowledge and best practices with your peers. This role is flexible in that you can work [up to 50%/up to 100%] from home.

QUALIFICATIONS

Required/Minimum Qualifications

• Multiple years of technical pre-sales or technical consulting experience
• OR Bachelor’s Degree in Computer Science, Information Technology, or related field AND multiple years of technical pre-sales or technical consulting experience
• OR Master’s Degree in Computer Science, Information Technology, or related field AND first technical pre-sales or technical consulting experience
• OR equivalent experience

Additional or Preferred Qualifications

• Multiple years technical pre-sales, technical consulting, or technology delivery, or related experience

OR equivalent experience

• Multiple years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations

Education

• Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues
• Demonstrates new and updated products to increase internal virtual teams’ product understanding
• Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc

Scale Customer Engagements

• Anticipates customer needs and issues through data gathering
• Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers
• Ensures technical wins for core technologies by independently driving technical discussions with customers and improves customer interactions through feedback and observation
• Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers
• Advances qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement
• Engages with the account team to land solution envisioning sessions and business value assessments
• Proactively delivers compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections
• Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators
• Lead discovery sessions in each opportunity

Leverage Partner Ecosystem

• Engages in partner sell-with scenarios by collaborating with partners to carry out technical engagement activities and acting as a source of trusted partner knowledge
• Supports partner technical capacity by identifying resources to scale and aligning with Microsoft training offerings

Build Strategy

• Shares competitive insights from customer sessions with colleagues and escalates competitive situations to influence compete strategies
• Provides strategic, technical input based on Microsoft capability at the account level to contribute to strategy development
• Tailors Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape

Solution Design and Proof

• Demonstrates and oversees demonstrations (e.g., architectural design sessions, proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment
• Presents and applies reference architectures to partners or customers for their technology sets
• Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales)

Education

• Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues
• Demonstrates new and updated products to increase internal virtual teams’ product understanding
• Participates as a member in the Microsoft tech community, attends community calls, sessions, hackathons, etc.