Technology Support Officer

at  Challenge Community Services

ABOUT YOU:

We’re looking for someone who is proficient with Windows 10/11 and Microsoft 365, along with strong written, oral communication, and interpersonal skills. Effective time management, task prioritisation, and problem-solving abilities are essential. You should be able to work independently and within a team, with flexibility to work outside regular office hours when needed. A Certificate IV in Information Technology or significant progress towards it, as well as a current NSW Driver’s License, are required.

DESIRABLE QUALIFICATIONS:

• Experience in a corporate helpdesk environment
• Experience supporting computer users with technical issues
• Microsoft certifications in server or desktop technologies
• Knowledge of Microsoft Server technologies
• Understanding of computer networking technologies
• Prior experience in a technology support role

TO APPLY AND VIEW THE POSITION DESCRIPTION PLEASE CLICK ON THE ‘APPLY NOW’ BUTTON BELOW OR VISIT OUR WEBSITE: WWW.CHALLENGECOMMUNITY.ORG.AU

Confidential enquiries can be made by contacting Anthony Clark at anthony.clark@challengecommunity.org.au

Challenge Community Services is seeking a highly motivated and passionate Technology Support Officer to join our IT Team in Tamworth!
In this role, you’ll be assisting the Executive Director - IT and Digitalisation in providing technical and systems support to Challenge Community Services. Your main focus will be ensuring the smooth operation of our computer hardware, software, associated devices, peripherals, and communication systems. You’ll be responsible for offering direct operational support to staff, managing hardware replacements, performing data backups and restorations, issuing mobile phones, and contributing to various projects.