Technology Support Specialist
at Western University
London, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 04 Sep, 2024 | Not Specified | 05 Jun, 2024 | 3 year(s) or above | Operating Systems,Laptops,Mobile Devices,Workstations,System Administration,Technology,System Software,Programming Languages,Software Certification,Code,Productivity,Servers | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
ABOUT WESTERN
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
ABOUT US
The Faculty of Education will transform education and transform lives by leading and contributing to teaching excellence in research-intensive academic and professional programs, and through world-class research that produces measurable and high-quality social impact that benefits society. We are committed to enhancing equity and accessibility for all learners, and culturally and socially responsive knowledge brokering and mobilization.
Education:
- Diploma in Computer Sciences; University degree in Computer Sciences, Gamification Design, or a related field, and/or relevant software certification preferre
Experience:
- 3 years’ experience providing technical support for a variety of operating system software, hardware, application software; networking experience using workstations, laptops, mobile devices and server
Skills, Abilities & Expertise:
- Familiarity with system administration, including computer networks, operating systems, and applications software
- Familiarity with programming languages and code
- Knowledge of commonly-used concepts, practices, and procedures relevant to the field
- Ability to adapt to change and master new technical and organizational concepts and processes
- Ability and willingness to stay abreast of technological developments
- Computer skills with the ability to creatively use and integrate technology to improve quality and productivity
- Ability to write clear, concise and accurate procedural documentation
- Ability to work in a manner that models best practices in confidentiality standards
- Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
- Ability to follow formal business practices with high attention to detail
- Demonstrated ability to take initiative, to work independently and follow through on work assignments
- Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
- Ability to work independently and effectively as a member of the team to achieve department goal
Responsibilities:
The Technology Support Specialist provides specialized technological support to a team or designated unit. The incumbent will be responsible for designing a database and software for a research project. The Technology Support Specialist will engage in database prototype revision, pilot study design and implementation, interface prototyping and prototype testing.
Qualifications
Education:
- Diploma in Computer Sciences; University degree in Computer Sciences, Gamification Design, or a related field, and/or relevant software certification preferred
Experience:
- 3 years’ experience providing technical support for a variety of operating system software, hardware, application software; networking experience using workstations, laptops, mobile devices and servers
Skills, Abilities & Expertise:
- Familiarity with system administration, including computer networks, operating systems, and applications software
- Familiarity with programming languages and code
- Knowledge of commonly-used concepts, practices, and procedures relevant to the field
- Ability to adapt to change and master new technical and organizational concepts and processes
- Ability and willingness to stay abreast of technological developments
- Computer skills with the ability to creatively use and integrate technology to improve quality and productivity
- Ability to write clear, concise and accurate procedural documentation
- Ability to work in a manner that models best practices in confidentiality standards
- Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
- Ability to follow formal business practices with high attention to detail
- Demonstrated ability to take initiative, to work independently and follow through on work assignments
- Proven ability and natural inclination to develop relationships by interacting with people in a professional, respectful and diplomatic manner
- Ability to work independently and effectively as a member of the team to achieve department goals
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Education Management
IT Software - Application Programming / Maintenance
Education, Teaching
Diploma
Design
Proficient
1
London, ON, Canada