TechOps Lead

at  Instabee

ABOUT US

In 2022, Instabee was founded after combining Instabox and Budbee - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the customer at heart.
We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans to stop anytime soon. As we continue to expand our product offering to new merchants and geographic regions, our logistical network and operations are getting increasingly complex.
As we expand our business we find ourselves in need of a TechOps Lead who wants to take on the responsibility for the future direction of our Terminal Tech within the Instabee Tech Ops organization.

As TechOps lead you will be responsible for all Terminal Tech related areas within the TechOps Organization and assist the product teams if necessary. You will lead the work on a global level and implement both global and local solutions in all Instabee markets. You are also responsible for setting ways-of-working and best practices in close collaboration with the local teams.
Reporting to our Global Head of Tech Ops you will work alongside peers who will have the same goal as you, which is the continued improvement and efficiency of the techops organization. You will facilitate growth and learning, this may require you to adapt a very hands on approach but equally important; to get out of the way when needed.

Your tasks will include, but not be limited to:

• You will be managing a team who have the responsibility to maintain and develop our Terminal Tech and IT Support.
• You’ll lead the work on a global level by assessing the needs of Instabee and putting effective solutions in place, driving continuous improvement of our Terminal Tech.
• Assist to design an entry strategy and handover plan to support all future Instabee markets
• Design, implement and improve Instabee’s network and other TechOps related hardware in our Terminals.
• Support and guide our local Tech Ops teams
• Drive automation in all Terminal Tech related areas.
• Supporting the teams in cross-team collaboration and communication.
• Assist to establish and implement the technical capabilities Instabee needs to cater for the massive growth in the markets we’re active in
• Proactively identifying problems and working to resolve them in the fast paced environment Instabee provides.
• Continue to build on the great culture of dedication, collaboration and caring for each other, while having fun!