Telecom OSS SME

at  Infosys

ABOUT INFOSYS:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

SHORT DESCRIPTION:

Telecom SME with extensive work experience in Telecom OSS domain, good understanding of Assurance and Fulfillment spaces and good knowledge on the emerging technologies in the domain including 5G and cloud. Should be able to connect with client-side SMEs and able to come up with suggest solution options to them.
The candidate should be based at Sydney and should be working from office. The role planned for is Lead Consultant / Principal Consultant.

Roles and Responsibilities:

• Domain SME in Telecom OSS domain.
• Discussions with clients to understand the AS-IS systems and come up with proactive solution options to client for improvement of current systems.
• Stakeholder management – including customer connect as well as Infosys stakeholders.
• Provide inputs on the delivery aspects in the contract to limit financial risk to the company.
• Customer relationship management & scouting for new opportunities from client side.
• Own and drive new opportunities and proposals.
• Provide technical guidance to teams delivering new product features on a modern technology stack.
• Ensure the development team understands the direction and vision.
• Help identify and define the hardware requirements for new solutions.

ADDITIONAL SKILLS:

• Excellent customer interfacing skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and outstanding analytical and Problem-solving skills.
  Infosys is an equal opportunity employer and encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.
  At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
  Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

• Domain SME in Telecom OSS domain.
• Discussions with clients to understand the AS-IS systems and come up with proactive solution options to client for improvement of current systems.
• Stakeholder management – including customer connect as well as Infosys stakeholders.
• Provide inputs on the delivery aspects in the contract to limit financial risk to the company.
• Customer relationship management & scouting for new opportunities from client side.
• Own and drive new opportunities and proposals.
• Provide technical guidance to teams delivering new product features on a modern technology stack.
• Ensure the development team understands the direction and vision.
• Help identify and define the hardware requirements for new solutions