Telecommunication Support Specialist
at Talangeo
Luxembourg, Canton Luxembourg, Luxembourg -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 10 Sep, 2024 | Not Specified | 11 Jun, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
We are seeking a Support Specialist for a client who is a prominent provider of telephony, Internet, TV, and ICT services. This client also excels in developing telecommunication infrastructures and ICT services.
Location: Luxembourg
JOB DESCRIPTION:
- Ensure smooth operation and support for Internet, TV, and Fixed Voice services by promptly addressing alerts, incidents, and customer concerns.
- Investigate technical complaints and troubleshoot issues
- Collaborate with external teams to facilitate telecom service provisioning.
- Monitor and respond to alarms across Fixed & Mobile networks, Broadband, and TV services.
- Provide detailed reporting on incidents.
- Conduct preliminary device tests before product launches.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Other
Graduate
Telecommunications or equivalent professional experience
Proficient
1
Luxembourg, Luxembourg