Telecommunication Support Specialist

at  Talangeo

Luxembourg, Canton Luxembourg, Luxembourg -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate10 Sep, 2024Not Specified11 Jun, 2024N/AGood communication skillsNoNo
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Description:

We are seeking a Support Specialist for a client who is a prominent provider of telephony, Internet, TV, and ICT services. This client also excels in developing telecommunication infrastructures and ICT services.
Location: Luxembourg

JOB DESCRIPTION:

  • Ensure smooth operation and support for Internet, TV, and Fixed Voice services by promptly addressing alerts, incidents, and customer concerns.
  • Investigate technical complaints and troubleshoot issues
  • Collaborate with external teams to facilitate telecom service provisioning.
  • Monitor and respond to alarms across Fixed & Mobile networks, Broadband, and TV services.
  • Provide detailed reporting on incidents.
  • Conduct preliminary device tests before product launches.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Telecommunications or equivalent professional experience

Proficient

1

Luxembourg, Luxembourg