Telesales Executive (Competitive Basic Salary + Commission)

at  JJ Consulting Services

Our Client is an established company in Singapore, who is seeking to recruit a Telesales Executive.
Telesales Executive ( Competitive Basic Salary + Commission)

JOB REQUIREMENTS:

• Diploma in any profession with at least 1 year of experience in telemarketing or GCE ‘A’ level with at least 6 months’ experience in sales
• Knowledge of internet technology
• Customer service oriented, target driven and challenge seeking
• Possess good communication skills and proficient in English language
• Ability to build rapport with customers and understand their needs
• Effective team player
• Effective interpersonal skills. Able to relate well to people at all levels
• Good communication and listening skills and able to build rapport and trust with customers
• Lively, energetic, dynamic individual with friendly disposition
• Able to perform in a fast-paced environment and work under pressure
• Able to work shift, weekends and public holidays
  JJ Consulting Services
  EA Licence No.: 12C6207
  Applicants are invited to send in a MS Word resume to jobs@jjconsulting.com.sg stating position applying for/present/expected salaries and earliest available date.
  We thank all applicants in advance and regret that only short listed candidates will be notified

3. Customer Experience

• Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
• Be Company Ambassador.
• Implement company’s Customer Experience policies amongst TeleSales teams (Inhouse and outsource)

1. Telesales sales achievement (Individual)

• Achievement of sales target set by the company
• Develop effective Sales pitch based on promotion, policies and product updates.

1. Telesales administration

• Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
• Work around the CORE VALUE (Customer Focus, Challenger Spirit, Team work, Integrity and Person Excellence.

1. Customer Experience

• Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
• Be Company Ambassador.
• Implement company’s Customer Experience policies amongst TeleSales teams (Inhouse and outsource).