Telesales Representative

at  4T

The Role
Overview: We are looking for an experienced and self-driven Telesales Representative who is proactive, well organized, and friendly to join our financial institution. The ideal candidate will be responsible for responding to customer queries, keep track of customer expectations and recurring issues. Job Responsibilities: • Respond to customer queries in a timely and accurate way, via phone, email or chat • Keep track of customer expectations and recurring issues • Check the missing documents required for renewal and communicate with clients to request them • Handle customer requests, questions, and complaints on a variety of support channels • Follow up with customers to ensure their technical issues are resolved • Monitor customer complaints and reach out to provide assistance • Inform customers about new features and functionalities • Focus on business development of retail and professional clients • Product coverage FX pairs, Indices, Commodities, Equities • Coverage MENA clients
Requirements
Qualifications and Experience: • Bachelor’s Degree in Business or Finance • 1 to 3 years of experience in a Sales role Skills: • Excellent interpersonal, communication, and negotiation skills • Excellent communication, time management, and problem-solving skills • Ability multi-task and meet deadlines • Proficiency in MS Office • Fluent in English and (Arabic or Hindi or Malayalam) Benefits: • 4,000 AED Basic Salary + Competitive Commissions • Residency Visa + Health Insurance • Annual Flight Ticket • As Per UAE Law • Seniority Level: Junior Level • Industry: Financial Services • Employment Type: Full-time Job Function: Sales Skills Keywords: • Teamwork, Communication Skills, Attentiveness, Conflict resolution, Timeliness, Patience, Quick thinking, Problem Solving, Detail Oriented
About the company
Established in 2019, 4T is a market-leading provider in CFD trading, offering contracts for difference on hundreds of global financial markets including Forex, Indices, Commodities, Cryptocurrencies and Shares. Built for traders of all levels and experience, our award-winning trading engine offers the best pricing and liquidity, ensuring lower risk, competitive pricing and around-the-clock trading opportunities. The 4T aggregation engine is hosted in specialized data centers alongside the majority of top tier banks and liquidity providers to minimize the latency and optimize efficiency. Our infrastructure is available in data centers within the following regions: New York and Tokyo. 4T is authorised and regulated in various jurisdictions throughout the world

Please refer the Job description for details