Territory Manager

at  Abbott Laboratories

PRIMARY JOB FUNCTION

This role is responsible for maximizing sales volume and market share of designated products within an assigned territory.

MINIMUM EDUCATION

• Tertiary qualifications in Medical (eg. Bachelor of Science) or related field (Coronary Care Nursing/Cardiac Technician) or Business area is essential.

MINIMUM EXPERIENCE AND SKILLS

• Ability to convincingly discuss product range with customers, as well as internal and external experts
• Excellent communication and persuasion skills.
• Good technical / clinical/ scientific knowledge
• Experience using Microsoft Office suite

CAPABILITIES

Abbott First – Servant Leadership; Ownership; Transparent; One Team; Judgment
One Step Ahead – Insight Driven; Decisiveness; Anticipatory Problem Solving
Play to Win – Drive the Market; Strategic; Results Focused
Powered by People – Build Trust; Coach & Develop; Create Culture; Inclusiv

CORE JOB RESPONSIBILITIES

• To achieve EP certification by undertaking and completing a thorough in-house training program to allow you to attend and support EP sessions independently.
• To achieve 3D mapping certification by undertaking and completing a thorough in-house training program to allow you to support 3D mapping cases independently.
• Achieve sales targets and increase market share for your assigned territory through building strong relationships and providing high quality clinical service and support.
• Develop strong relationships with key customers that will assist in growing your business and market share to achieve sales targets.
• Develop relationships with and service key customer groups, identify and utilise key customer networks.
• Actively implement and execute on sales force effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.
• Utilise available sales analysis tools to assist in territory planning.
• Utilise internal resources to assist servicing customers within your territory.
• Manage allocated consignment stock.
• Maintain accurate customer profiles.
• Maintain up to date product knowledge and actively participate in education programs.
• Assist with product marketing and launches.
• Provide market feedback on product and competitor activity.
• Attend to/comply with customer service and other administrative requirements within the required timeframe.
• Conduct education/training to hospital staff on products and technology.
• Provide training, support and mentorship to internal staff and colleagues.
• Attend company sales meetings and customer events as required.

QUALITY, SAFETY & ENVIRONMENTAL RESPONSIBILITIES

• Attend regular departmental meetings with manager/supervisor to build in continuous feedback mechanisms.
• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures and work practices with the intent of preventing or minimizing accidental exposures to self, colleagues and/or the environment.