TEST - Inbound Customer Service Consultant

at  Startek

JOB DESCRIPTION: TEST - DO NOT APPLY

• Start on Wednesday, 18th of October 2023. Confirmation of successful offer on or before 11th of October 2023
• Work from Home after 4 week training in Melbourne CBDRotating Roster: Monday to Friday, 7:00am to 7:00pm. No Weekend Work!

DETAILS YOU NEED TO KNOW:

• Start on Wednesday, 18th of October 2023 – You will have confirmation of your offer on or before the 11th of October 2023
• Work From Home after the initial 4 week training in our Melbourne CBD officeClassroom and “on the job” training
• Rotating Roster: Monday to Friday, 7:00am to 7:00pm
• Fixed Term Part Time Contract until the 31st of December 2023 (with a view to extension): $24.87 per hour plus super plus 4 weeks annual leave (pro rata) and sick leave entitlements. Guaranteed 35 paid hours per week. Training rate: $24.08 plus super plus leave entitlements

WHO WE ARE AT STARTEK

Startek is a global outsourcing and technology services company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Present in 13 countries, Startek has more than 43,000 CX experts servicing clients across a range of industries, including Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities.
As part of our values, we are committed to supporting inclusion and diversity at Startek Australia. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is supported in their development at all stages in their journey with us and are highly encouraged to apply for the role.
To Learn more about us visit www.startek.com or www.careersaustralia.startek.co

We are currently recruiting multiple Inbound Customer Service Consultant roles to be part of a campaign for one of Australia’s largest freight and logistics companies. In this role you will provide high levels of customer service to customers calling to book couriers and to enquire about their parcel deliveries, cards left and track and trace. The aim of the centre is to provide excellence in customer service and to assist customers and help problem solve with any issues they may be experiencing.