TikTok Shop - Operations Manager , Special Project (Indonesia)

at  TikTok

Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
Join our dynamic team at Shop Tokopedia as an Special Project Operations Manager, where you will play a crucial role in developing a competitive supply and platform for the Indonesian market. This position is at the intersection of merchant-level operations and platform strategy, utilizing advanced algorithms to drive traffic and optimize platform competitiveness. Ideal candidates will have a consulting background, enabling them to integrate complex strategies and insights effectively.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Business, Economics, or a related field
• At least 5 years of experience in eCommerce operations, strategic pricing, and merchant management, preferably with a background in consulting.
• Experience with algorithm-based traffic and pricing systems, with a deep understanding of their impact on eCommerce ecosystems
• Fluent in English and Bahasa Indonesia, with a comprehensive understanding of the Indonesian eCommerce landscape.

PREFERRED QUALIFICATIONS:

• Advanced degree (e.g., MBA) is a plus.
• Strong analytical skills, with the ability to parse complex data and translate it into actionable strategies.
• Excellent interpersonal and communication skills, capable of fostering strong relationships with both internal teams and external partners.
  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too

• Develop and implement strategies to build a competitive assortment structure tailored to the Indonesian market, aligning merchant capabilities with platform objectives.
• Analyze market trends, external environments, and consumer demand to create attractive platforms that attract and retain merchants and customers.
• Work closely with the tech team to leverage algorithmic tools for traffic generation and pricing adjustments, ensuring alignment with overall business goals.
• Foster strong relationships with merchants, providing them with data-driven insights and tools to optimize their pricing strategies and increase their market competitiveness.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to integrate pricing strategies with broader platform initiatives.
• Monitor and adjust strategies in real-time to respond to dynamic market conditions and platform analytics.
  Qualifications