Time Study Co-op Student (May-August)

at  Coast Capital Savings

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.
Time Study Co-op Student (May-August)
Mar 26, 2024
Location: Help Headquarters
Job Type: Co-Op Student
myWork Options: In-person, Hybrid
Starting Hourly Pay Range: $21.00-$23.00
Application Deadline: April 7th, Interviews may begin earlier

WHAT’S THE JOB?

Branch Banking time study is an important initiative which will provide quantitative information on key activities, providing a granular view of activity efficiency within branches. As a Time Study Co-op Student you will document and analyze the activity in branches for a period of 6-8 week and bring the data back for Retail Branch Leadership and the Capacity Planning team looking for ways to remove barriers, improve efficiency, and productivity in the Service and Advice space. We anticipate this co-op student will spend about half the summer working in various branches in the lower mainland and the remaining working hybrid at our Help Head Quarters in Surrey.

• Conduct time and motion studies to analyze the workflow and efficiency of branch operations
• Gather data on branch activities, including transaction times, customer interactions and process durations
• Document and diagram branch processes to identify bottlenecks and inefficiencies
• Analyze how time is allocated among different tasks and identify opportunities for improvement
• Compare branch time study metrics against each other to report and analyze variations between branches